Holiday Inn - Trabzon-East by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's professional and welcoming staff, alongside its convenient location and high standards of cleanliness.

• Staff members are consistently noted for their helpfulness and respectful service, enhancing the overall guest experience.
• The hotel's location is appreciated for its proximity to the airport and accessibility.
• Rooms are described as clean and comfortable, with amenities catering well to guests.
• The quality and variety of food, particularly breakfast, are highlighted as positive aspects of the stay.

Areas to improve

A segment of guests experienced disturbances from noise and noted areas for improvement regarding breakfast variety and quality.

• Noise from the street or internal venues sometimes impacted guest comfort, particularly on weekends.
• Breakfast received feedback concerning limited options, repetition, and diluted juices.
• Some guests found the hotel to be a bit distant from main attractions, necessitating taxi use.
• Minor issues were raised regarding the size of some beds and room temperature control during colder months.

What guests love

Saudi guests appreciate the hotel's clean and comfortable environment, with particular praise for the friendly and helpful staff who provide attentive service.

• The hotel boasts a convenient location close to restaurants and shopping areas.
• Staff members are valued for their welcoming nature and assistance with planning.
• Rooms are noted for being clean and comfortable, contributing to a pleasant stay.
• Breakfast is mentioned as offering good and varied options.

Areas to improve

Some Saudi visitors noted areas for improvement within the hotel, particularly concerning room comfort and certain aspects of the breakfast offering.

• The size of the beds and the condition of the linen were mentioned as needing an update.
• Suggestions were made to enhance breakfast variety and timing.
• Some ground-floor rooms experienced noise from music.
• Parking facilities were described as dark and lacking direct hotel access.

What guests love

Emirati guests highlight a comfortable and pleasant stay at Holiday Inn Trabzon-East, with particular praise for its strategic location and attentive service.

• Guests commend the hotel's prime location and proximity to the airport, making it an ideal choice for easy access.
• Visitors appreciate the cooperative and friendly staff who provide professional and welcoming service.
• Delicious food, especially breakfast and dinner, is noted as a standout positive aspect of the experience.
• The cleanliness of rooms and public areas is frequently mentioned as a pleasing feature.

Areas to improve

A few guests encountered minor challenges during their stay, including some external noise and a lack of certain amenities.

• Some visitors noted street noise that could potentially disrupt tranquility.
• It was observed that certain services, like room tidying, were not always performed proactively.
• The absence of a swimming pool was mentioned by some as an area for potential improvement.

What guests love

Qatari guests appreciated the hotel's good location and the helpful, welcoming service provided by the staff.

• Rooms were comfortable and clean, contributing to a pleasant stay.
• Staff were very friendly and supportive, with special thanks to Ahmed and Nadia.
• The hotel boasts a convenient location for easy access.

Areas to improve

Some Qatari guests noted that the breakfast did not meet expectations, and the children's beds were a bit small.

• Breakfast quality could be improved to better match hotel standards.
• Bed sizes for children were found to be small by some families.
• One guest mentioned staff friendliness, which was noted as a point.

What guests love

Omani guests praise the attentive service and helpful staff at Holiday Inn Trabzon-East, highlighting high cleanliness standards and a convenient location.

• The hotel offers friendly reception service and cooperative staff across various departments.
• Rooms are noted for their cleanliness, good furnishings, and comfortable ambiance.
• Visitors commend the quality and variety of breakfast, along with convenient parking facilities.
• Guests appreciate the provision of amenities suitable for Arab families, such as Qibla direction and bidet spray.

Areas to improve

Some Omani guests noted the hotel's distance from main attractions and mentioned occasional noise disturbances.

• The hotel's location is considered somewhat distant from key tourist attractions.
• Noise from the downstairs bar was noted on weekends, potentially affecting comfort.
• Some visitors commented on the repetitive breakfast offerings and lack of variety.
• Concerns were raised about sound insulation between rooms and occasional issues with room cleaning.

Amenities

• Towels
• Bidet
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Sancak Mahallesi No:63 Devlet Karayolu Üzeri, 61250 Trabzon, Turkey