Hotel Arinna
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Some guests appreciated the friendly and accommodating staff, noting their helpfulness with luggage arrangements and taxi services.
- Staff members were friendly and helpful.
- Assistance was provided with luggage after check-out.
- Taxis were arranged upon departure.
- The location is convenient with nearby amenities.
Areas to improve
Many guests reported a very negative experience marked by a lack of transparency, with advertised rooms not matching reality, leading to feelings of deception.
- Advertised rooms did not match the actual accommodation, described as being in basements or unfit for living.
- Several guests experienced significant difficulty reaching the hotel, receiving no response to their inquiries.
- Some guests were forced to find alternative accommodation in difficult conditions due to lack of service.
- Guests expressed deep disappointment over negligence and unprofessional conduct.
What guests love
Saudi guests appreciated the friendly staff and their helpfulness with luggage and taxi arrangements, noting the hotel's convenient location near essential amenities.
- Staff members were friendly and accommodating.
- Luggage was handled well after check-out.
- The location is convenient with nearby facilities.
Areas to improve
Some Saudi visitors experienced difficulties locating the hotel due to inaccurate address information, while others noted discrepancies between advertised rooms and the actual conditions.
- The provided location details were incorrect.
- Some rooms were in basements and had dampness issues.
- There was a significant difference from what was advertised.
What guests love
Qatari visitors did not provide specific positive feedback for Hotel Arinna, as available reviews focused on negative aspects of their stay.
Areas to improve
Qatari visitors expressed significant disappointment with Hotel Arinna, reporting a very negative experience and finding nothing positive about their stay.
- Some guests encountered difficulties locating the hotel upon arrival, leading to feelings of being deceived.
- One traveler stated that the hotel was not good at all, finding no positive aspects during their visit.
- Visitors noted an inability to find the hotel after completing their payment.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (48)
- Shower
- Linens
- Wardrobe or closet
- City view
- Electric kettle
- Clothes rack
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- TV
- Minibar
- Lockers
- Tour desk
- Currency exchange
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- Safe
- Shuttle service
- Adults only
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Mosquito net
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Upper floors accessible by stairs only
Where it is
Tahsinbey Sokağı 26, Fatih, 34122 Istanbul, Turkey