Hotel Atrium

What Arab guests said

🌍All ArabsEmiratis

What guests love

Guests appreciated the hotel's convenient location and found some staff members to be helpful and welcoming. The accessibility of the property was also noted positively.

• The hotel's prime location offers easy access for exploring the surroundings.
• Some staff members were noted for their friendly demeanor and willingness to assist.
• The property's accessibility was a convenient aspect for visitors.

Areas to improve

Guests reported a very poor experience due to significant cleanliness issues, the worn-out condition of furniture and facilities, and staff unhelpfulness in addressing concerns.

• Cleanliness was notably poor, with rooms described as dirty and smelling unpleasant.
• Furniture appeared old and worn, and amenities like air conditioning were not functioning well.
• Guests struggled with luggage due to a lack of elevators and missing basic items like kettles.
• Some staff interactions were perceived as unfriendly and uncooperative, worsening the stay.

What guests love

Emirati guests found the hotel's location to be convenient, with some noting that certain staff members were helpful.

• The hotel's location is convenient and accessible.
• Some staff members provided helpful assistance.

Areas to improve

Emirati guests reported a disappointing experience marked by severe cleanliness issues, poor room conditions, and unhelpful staff.

• Cleanliness was very poor, with dirt and unpleasant odors noted in rooms.
• Furniture was old, rooms were small, and lacked basic amenities like elevators.
• Staff interactions were rude and uncooperative, with requests being ignored.
• The overall condition of facilities and rooms was found to be very unpleasant.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Umurca mah. Üçkuyular cad. No:31, 48400 Bodrum City, Turkey