Hotel Genova Istanbul Old City
Hotel in Istanbul, Turkey
Arabic spoken
6.6
ArabScore
Arab reviewsHow many Arab travelers reviewed this stay — Few, Several, or Many. Shows review volume (how solid the ArabScore is), not the rating.Several reviews
1 / 32
Sleeps 8 8 beds
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location in the Old City and the quality of service provided by the staff.
- Visitors praise the overall cleanliness of the establishment.
- The hotel's location is considered strategic for sightseeing.
- Guests value the staff's pleasant interactions.
Areas to improve
Some Arab guests encountered negative experiences related to staff misconduct and cramped spaces.
- Several visitors reported experiencing poor treatment and uncooperative management.
- A number of guests complained about the small size of the rooms.
- Issues concerning cleanliness and theft during the stay were reported.
What guests love
Emirati guests generally found their stay at Hotel Genova satisfactory, highlighting several positive aspects of the service and facilities.
- The quality of the food was appreciated.
- Staff service and helpfulness received positive remarks.
- Visitors enjoyed the convenient location of the hotel.
- Rooms were noted as comfortable and well-maintained.
Areas to improve
Some Emirati visitors encountered issues with the hotel's management, which negatively impacted their overall experience.
- Guests mentioned a lack of cooperation from the management.
- There were remarks regarding uncooperative management.
6.6
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Other ratings
Booking 8.2
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Coffee machine
- Electric kettle
- Socket near the bed
- Clothes rack
- Happy hour
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Family rooms
- Babysitting/Child services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
Where it is
Balabanaga Mh Buyuk Resit Pasa Cd..Zeynep Kamil Sk No4 Istanbul, Fatih, 34134 Istanbul, Turkey
Nearest airport
Istanbul Sabiha · ~32 km
6.6 Several reviews