Hotel Ipek Palas

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests commend the friendly and professional service provided by the hotel staff, alongside a prime location that facilitates easy access to attractions.

• Visitors praise the staff's kindness and prompt responsiveness to their requests.
• The hotel's overall location is highlighted as a significant advantage by many.
• The quality of the breakfast served at the hotel is noted positively.

Areas to improve

Some Arab guests encountered issues concerning room size, furniture age, and sound insulation quality, alongside varied experiences with certain staff interactions.

• Several visitors mentioned that the rooms were somewhat small with dated furniture.
• A lack of adequate sound insulation between rooms was observed.
• A few guests reported receiving rooms different from those advertised, and there were complaints about the conduct of some staff members.

What guests love

Saudi guests found the hotel staff to be very kind and responsive, appreciating the refined service and the convenient location that enhances their stay.

• Staff members were consistently helpful and polite.
• Service at the reception was prompt and professional.
• The hotel's location is convenient and well-regarded.
• Breakfast quality was noted as very satisfactory.

Areas to improve

A few Saudi visitors mentioned that rooms could be small or feature older furniture, with some noting issues regarding sound insulation between rooms.

• Some rooms were described as small with dated furnishings.
• Soundproofing between rooms was not entirely effective.
• One guest reported receiving a room different from what was advertised.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Orhaniye Cad.No:9 Sirkeci, Fatih, 34420 Istanbul, Turkey