Hotel La SERA
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests found Hotel La SERA to be a comfortable stay, highlighting the quality of the rooms and the helpfulness of the staff.
- The rooms are noted as new, spacious, and clean, providing a pleasant environment.
- Staff members are frequently praised for their kindness and willingness to assist guests.
- The hotel's location is considered good, with proximity to transport and local Arabic eateries.
- Breakfast is described as fresh and good, with reliable Wi-Fi service.
Areas to improve
A few Arab guests encountered negative experiences related to reception staff behavior and communication difficulties.
- One guest reported a poor experience with reception staff after losing a room card.
- Guests faced challenges communicating with reception staff who had limited English proficiency.
- A significant penalty was imposed on a guest for a lost room card.
What guests love
Saudi guests praise Hotel La SERA for its good accommodations, noting the spacious and modern rooms, complemented by the staff's respectful and helpful service.
- Rooms are spacious and new, offering a comfortable stay.
- Staff members are cooperative and provide respectful service.
- The place is quiet and suitable for an enjoyable stay.
- Breakfast is fresh and delicious.
Areas to improve
Some Saudi guests encountered a negative experience involving poor reception staff behavior, communication difficulties in English, and unjustified penalties.
- Reception staff behavior was unsatisfactory.
- Guests experienced challenges communicating in English.
- A significant penalty was imposed for a lost room card.
What guests love
Omani guests highlight Hotel La SERA for its cleanliness and comfort, complemented by the staff's welcoming and helpful service.
- The hotel boasts a convenient location near transport links and local Arabic eateries.
- Staff interactions are noted as friendly and cooperative, enhancing the overall stay.
- Rooms and facilities are kept clean and comfortable for guests.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Wardrobe or closet
- City view
- Garden view
- View
- Shared kitchen
- Cleaning products
- Socket near the bed
- Clothes rack
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Walking tours
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Invoice provided
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Hardwood or parquet floors
- Tile/Marble floor
- Heating
- Soundproofing
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
Where it is
Kürkçübaşı Külhanı Sokak 2, Fatih, 34096 Istanbul, Turkey