Hotel Martin

What Arab guests said

🌍All ArabsSaudisKuwaitisQatarisBahrainis

What guests love

Guests frequently highlight the hotel's prime location near tourist attractions and lively streets, alongside the helpfulness of certain staff members who provided valuable assistance.

• The hotel boasts a strategic location, offering easy access to tourist landmarks.
• Specific staff members, particularly the manager, demonstrated attentive care and a commitment to guest needs.
• Some visitors noted satisfaction with room cleanliness and good Wi-Fi service.

Areas to improve

Many guests encountered negative experiences due to high noise levels from the street or adjacent venues, coupled with recurring issues concerning room service and the absence of essential facilities.

• Persistent noise from traffic or nearby nightclubs disrupted guest comfort.
• Guests reported a lack of available reception staff or slow responses, alongside problems with room cleanliness and malfunctioning amenities.
• The absence of an elevator and difficult stairs, along with facility issues like water leaks or shortages, were prominent complaints.

What guests love

Saudi guests appreciated the attentive service from Manager Ramazan, who was helpful and solution-oriented. Many also noted the hotel's prime location in Taksim and the pleasant views from the rooms.

• The hotel manager is very welcoming and helpful.
• Rooms are clean and comfortable, meeting expectations.
• Some rooms offer nice balconies with good views.
• The central location is convenient for exploring.

Areas to improve

Some Saudi visitors encountered issues with poor service from certain night staff and noted facility problems, including the absence of an elevator and difficult stairs.

• Some night staff were unhelpful.
• There are facility issues, such as no elevator.
• Stairs can be difficult and dangerous.
• Some guests experienced delays at reception.

What guests love

Kuwaiti guests appreciate the hotel's cleanliness and convenient location, highlighting the staff's kindness and helpfulness.

• The hotel is noted for its high level of cleanliness.
• Its strategic location provides easy access to key areas and amenities.
• Staff members are praised for their welcoming attitude and assistance.

Areas to improve

Some Kuwaiti guests experienced issues with limited room space and external noise, alongside a lack of certain basic amenities.

• Guests mentioned that rooms and beds felt small.
• Significant noise from a nearby venue disrupted sleep at night.
• The hotel lacks an elevator and breakfast service.

What guests love

Qatari visitors appreciated the friendly service from staff, particularly during night shifts, and the hotel's convenient location.

• Guests noted the kindness of staff during the night shift.
• The hotel's prime location was valued.
• Late check-out was granted free of charge.

Areas to improve

Some Qatari visitors encountered issues with room cleanliness, essential facility maintenance, and slow response times from the reception.

• Guests reported persistent room dirtiness and un-changed bed linens.
• Problems were noted with the heater not working and a leaking flush tank.
• Slow response and occasional unavailability of morning shift staff were observed.

What guests love

Bahraini guests appreciate the hotel's convenient location, situated close to key tourist attractions for easy exploration.

• The hotel is situated near important tourist landmarks.
• Guests found the location suitable for visiting attractions.
• The property offers proximity to city sights.

Areas to improve

Bahraini visitors encountered significant issues with cleanliness, describing the environment as dirty with a lack of basic amenities like water and electricity, alongside problems with noise, unpleasant odors, and the absence of elevators.

• Guests reported very poor cleanliness standards.
• There were recurring issues with water and electricity outages.
• Noise and bad smells were a notable complaint.
• The lack of an elevator caused inconvenience.

Amenities

• Electric kettle
• Refrigerator
• Linens
• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom

Where it is

Hüseyinağa Mah. Sahne Sokak N0.16, Beyoglu, 34435 Istanbul, Turkey