Hotel Otağ
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location, offering easy walking access to major tourist attractions and helpful, friendly staff.
- The location is good for exploring nearby sights on foot.
- Staff members are welcoming and provide good service.
- Breakfast is satisfactory and meets basic expectations.
Areas to improve
Some Arab guests encountered issues with cleanliness, including unpleasant odors in rooms and bathrooms, alongside facility malfunctions.
- Certain rooms and bathrooms had noticeable unpleasant smells.
- A leaking shower was reported and not repaired.
- Amenities like televisions and air conditioning were non-functional in some rooms.
What guests love
Emirati guests praise the hotel's prime location, offering easy walking access to Istanbul's main tourist attractions.
- Staff members are noted for their helpfulness and welcoming service.
- The quality of food, particularly breakfast, is highlighted positively.
- Rooms are described as clean and well-maintained.
Areas to improve
A minor issue was reported by some Emirati guests regarding the availability of a bathroom shower.
- One guest noted the absence of a shower in their assigned room.
What guests love
Kuwaiti guests found their stay at the hotel to be generally good, reflecting a positive overall experience.
- Kuwaiti visitors expressed satisfaction with their accommodation.
- The hotel was positively noted by families during their visit.
Areas to improve
Some Kuwaiti guests encountered an unpleasant experience due to issues with cleanliness and odors within the rooms and bathrooms.
- Visitors reported noticeable unpleasant smells within their rooms.
- Concerns were raised regarding the general cleanliness of the hotel.
- Issues with water accumulation in the washroom area were mentioned.
What guests love
Qatari guests appreciated the hotel's convenient location near historical sites and the friendly reception provided by the staff.
- The good location close to historical landmarks.
- Welcoming and friendly service from the hotel staff.
- Enjoyed longer stays allowing for area exploration.
Areas to improve
Qatari guests encountered issues with room and facility cleanliness, alongside recurring malfunctions in essential amenities.
- Concerns regarding room and bathroom cleanliness, with unpleasant odors.
- Malfunctions affecting air conditioning, televisions, and the elevator.
- A leaking shower that remained unfixed despite multiple requests.
- The buffet offered poor and inconsistent food quality.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Bath
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- TV
- Coffee house on site
- Public transit tickets
- Invoice provided
- Private check-in/out
- ATM on site
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Shuttle service
- Convenience store on site
- Air conditioning
- Mosquito net
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
- Wheelchair accessible
- Entire unit wheelchair accessible
Where it is
Hacıkadın 1.Caddesi,Hocagıyasettin Mahallesi No:52, Fatih, 34134 Istanbul, Turkey