Hotel Seref

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciate the friendly service and cooperation from hotel staff, with special mention of the good location.

• Guests noted the staff's kindness and helpfulness, contributing to a pleasant stay.
• The hotel's location is considered very good and offers nice views.
• Bathrooms were described as new, contrasting with older room decor.

Areas to improve

Some Arab guests encountered issues with cleanliness and faced difficulties with refunds upon cancellation.

• One guest expressed dissatisfaction with the cleanliness standards of the accommodation.
• A guest experienced a negative situation regarding the refund policy after canceling a reservation.
• The room decor was noted as being old.

What guests love

Saudi visitors appreciate the hotel's convenient location and beautiful views, with special commendation for the staff's cooperation and kindness, particularly Brother Ardal.

• The hotel boasts an attractive location that is convenient for guests.
• Guests praise the cleanliness of the rooms and the modern bathrooms.
• Staff members, especially Ardal, demonstrate great friendliness and helpfulness.

Areas to improve

Despite general praise, some guests noted that the room decor appears somewhat dated.

• The room decor was observed to be in need of modernization.

Amenities

• Towels
• Linens
• Sun deck
• Terrace
• Garden
• Kitchen
• Refrigerator
• Dining area

Where it is

Suleymanbey Mah. Yali Cad. No:19 Merkez, 77100 Yalova, Turkey