Hotel SU & Aqualand

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests praise the hotel's prime location near the beach and convenient access to the aquapark. The staff's friendly demeanor and helpfulness are frequently highlighted as key to a pleasant stay.

• Strategic location close to the beach and entertainment facilities.
• Welcoming and friendly service provided by the hotel staff.
• Good quality and variety in breakfast and dinner offerings.
• Enjoyment of complimentary access to the adjacent water park.

Areas to improve

Some guests noted concerns regarding cleanliness in certain areas, alongside limitations or quality issues with some services compared to expectations.

• Observations regarding the standard of cleanliness in rooms and corridors.
• Small bathroom sizes and some facilities not meeting expectations.
• Occasional issues with maintenance or towel quality.
• Restrictions on certain services, such as complimentary drinks during dinner.

What guests love

Saudi guests praise the hotel's prime location near the beach and Aqualand, alongside its pleasant atmosphere and friendly staff service.

• convenient location near the beach and Aqualand with easy access.
• Clean facilities and rooms, offering a good breakfast and dinner buffet.
• Reception staff are helpful and welcoming, with some providing good assistance.
• Nice room views and the hotel's private beach.

Areas to improve

Some Saudi guests noted areas for improvement, including breakfast hygiene, pool towel quality, and the small size of bathrooms.

• Need for closer attention to breakfast hygiene.
• Pool towels were of below-average quality.
• Bathrooms are small compared to the room size.
• The quality of provided toiletries was not satisfactory.

What guests love

Emirati guests appreciate the hotel's prime location near the beach and its diverse facilities, including access to the spa and gym.

• Guests highlighted the hotel's good location and proximity to the beach.
• The staff's friendly demeanor and hospitality were well-received.
• Visitors enjoyed the rich breakfast offerings and available amenities like the pool and spa.
• Some noted the good room size and overall convenient location.

Areas to improve

Some Emirati guests encountered issues with cleanliness in rooms and corridors, alongside concerns regarding privacy and reception service.

• Guests noted a need for improved cleanliness standards in rooms and hallways.
• Privacy concerns were raised due to the close proximity of rooms.
• Some experienced difficulties reaching reception, with mentions of staff rudeness.
• Feedback indicated rooms felt dated, and corridors lacked adequate lighting and had unpleasant odors.

What guests love

Kuwaiti guests appreciate the hotel's prime location near the aquapark, along with its diverse facilities and friendly service.

• The location is ideal and very close to the aquapark.
• Nice pools and well-equipped sports facilities are available.
• Staff friendliness and responsiveness to guest requests are praised.
• Breakfast offerings are varied and tasty.

Areas to improve

Some Kuwaiti guests encountered minor issues with maintenance and dining services, slightly impacting their stay.

• A leaking shower area was noted and not repaired.
• Complimentary drinks were not provided during dinner for full board guests.
• Air conditioning performance was weak in some rooms.
• Bathroom amenities were limited for a five-star hotel.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Bathrobe
• Hairdryer
• Shower

Where it is

Meltem Mah. Dumlupınar Bulv. No :205, 07050 Antalya, Turkey