Hotel Troya
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location near key attractions and its welcoming, cooperative staff.
- The cleanliness of the rooms and common areas is often highlighted positively.
- Staff members are noted for their friendly demeanor and helpfulness.
- Guests appreciate the pleasant views from the terrace and tasty breakfast options.
- The hotel's proximity to transport and popular areas is a significant advantage.
Areas to improve
A number of guests reported issues with maintenance and cleanliness, alongside weak internet service and minor inconveniences.
- Some visitors experienced weak Wi-Fi signal that did not reach their rooms.
- There were comments regarding insufficient room cleanliness and dust presence.
- Issues with room air conditioning and the absence of complimentary water were noted.
- Guests mentioned that room walls are thin, allowing noise to travel easily.
What guests love
Emirati guests found Hotel Troya to be a pleasant and comfortable stay, highlighting several positive aspects.
- Visitors praised the hotel's cleanliness and the helpfulness of the staff.
- Families noted the convenient location, close to Istiklal Street and the metro.
- Guests enjoyed a tasty breakfast and a nice view from the terrace.
What guests love
Kuwaiti visitors praise the hotel's convenient location and staff service, contributing to an overall pleasant stay.
- Guests highlight the hotel's convenient location.
- The staff's welcoming service is appreciated.
- A positive overall experience.
Areas to improve
One guest encountered a minor issue with the air conditioning unit in their room being out of order during their visit.
- The air conditioning in one room was not functioning.
What guests love
Bahraini guests appreciated the hotel's central location, which is convenient for exploring the area, alongside the staff's friendly and helpful demeanor.
- The hotel's prime location facilitates easy access to attractions.
- Staff members are very friendly and cooperative in assisting guests.
- Room service is good and meets visitors' needs.
- The hotel offers a quiet environment suitable for strolls.
Areas to improve
Some Bahraini guests noted issues concerning internet service and the variety offered at breakfast.
- The Wi-Fi service in the rooms was weak.
- The variety of breakfast items was limited.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Live music/Performance
- Evening entertainment
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Family rooms
- Kids' meals
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Pet bowls
Where it is
Tepebasi Mesrutiyet Caddesi No: 45 - Beyoglu, Beyoglu, 34430 Istanbul, Turkey