Ibis Istanbul Esenyurt

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests appreciate the welcoming and helpful nature of the reception staff, along with the generally clean rooms.

• Staff members are frequently noted for their friendly and accommodating service.
• The hotel's rooms are kept clean, contributing to a pleasant stay.
• Breakfast, though simple, offers tasty options appreciated by visitors.
• Its convenient location near major shopping malls is a definite plus.

Areas to improve

Some guests found the rooms to be small, with bathrooms occasionally needing minor upkeep.

• The rooms are noted for their compact size, typical for this hotel brand.
• Bathrooms are mentioned as requiring some basic maintenance.
• Services like luggage assistance are not consistently available.
• A few guests expected a higher standard of service from the hotel.

What guests love

Saudi guests generally had a good impression of their stay at Ibis Istanbul Esenyurt, highlighting the overall cleanliness of the hotel.

• The high standard of cleanliness was a notable positive aspect.
• Visitors mentioned that things were generally fine during their stay.
• The hotel provided a satisfactory experience for many Saudi travelers.

Areas to improve

Some Saudi guests encountered challenges regarding room size and the value of services provided relative to the cost.

• A few visitors found the room dimensions to be small.
• Some guests felt the service value did not match the amount paid.
• There was a perceived lack of available staff for assistance.

What guests love

Emirati guests found the hotel to offer good value for money, appreciating the friendly service and adequate facilities for a comfortable stay.

• Early check-in was a greatly appreciated gesture.
• Reception staff are friendly and provide good service.
• Breakfast, though simple, was delicious and satisfying.

Areas to improve

Some Emirati visitors expressed disappointment with small room sizes and unmet service expectations from the staff.

• Rooms were noted as being small in size.
• The absence of bellboy service was observed.
• Staff service expectations were not fully met.
• Bathrooms require some maintenance.

What guests love

Kuwaiti guests appreciated the hotel's convenient location near major shopping centers and the English proficiency of the reception staff.

• The hotel is well-situated close to large shopping malls.
• Reception staff communicate effectively in English.
• A pleasant stay experience was noted.

What guests love

Qatari guests found the hotel to be a calm and welcoming place, appreciating the friendly staff.

• A peaceful atmosphere was noted by visitors.
• The staff provided a warm and helpful service.

Areas to improve

While most aspects were satisfactory, some guests noted a lack of appealing views from their rooms.

• The room views were not a highlight for some.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Slippers
• Private bathroom
• Toilet
• Hairdryer
• Shower

Where it is

Guzelyurt Mahallesi Haramidere Caddesi No 5-7 Esenyurt, 34515 Istanbul, Turkey