Innvista Hotels Belek

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests generally found the hotel to offer good facilities, particularly for families, with many appreciating the helpfulness of the staff.

• The swimming pools, including the aqua park, and children's activities were highlighted as enjoyable features.
• Many guests praised the friendly and consistently helpful staff, especially those in guest relations.
• The hotel's proximity to Land of Legends was noted as a significant advantage for families.
• The general facilities, such as dining and entertainment areas, received positive mentions.

Areas to improve

Some Arab guests encountered issues concerning food quality, room maintenance, and certain service aspects that impacted their overall stay.

• The quality and variety of meals, particularly dinner, were noted as areas that could be improved.
• Several guests reported concerns regarding the cleanliness of rooms and public areas, along with a need for furniture updates.
• Communication challenges with some staff due to limited English proficiency were mentioned.
• Some visitors experienced disruptive noise at night, affecting their rest.

What guests love

Saudi visitors find Innvista Hotels Belek a good family destination, appreciating its recreational facilities and friendly service that contribute to a pleasant stay.

• The swimming pools and children's play areas are highlights guests enjoyed.
• Guests praise the food quality and variety, alongside convenient pricing.
• Personal attention from some staff in resolving issues ensures guest satisfaction.
• The proximity to attractions is noted as a positive aspect.

Areas to improve

Some Saudi visitors noted areas needing improvement, particularly regarding food quality and cleanliness, alongside some noise-related issues.

• Food quality could be enhanced to meet expectations.
• Some observations were made regarding the hotel's cleanliness standards.
• Noise disturbances may occur in rooms near event areas.
• A few guests mentioned the hotel is not close to the beach.

What guests love

Emirati guests appreciate the hotel's prime location near the Land of Legends, along with the helpful and friendly staff.

• Convenient location close to Land of Legends.
• Staff members are welcoming and very helpful.
• Facilities and entertainment options were good.

Areas to improve

Some Emirati guests encountered issues with room cleanliness, describing them as small with unpleasant odors and worn furnishings.

• Rooms were small and lacked adequate cleanliness.
• Unpleasant smells were noted in corridors and bathrooms.
• Food quality was limited with unvaried buffet options.
• Insufficient sunbeds were available by the pools.

What guests love

Kuwaiti guests had a pleasant stay, highlighting good services, a friendly team, and enjoyable recreational activities.

• Guests praised the welcoming and helpful interactions provided by the staff.
• Children enjoyed the pools and dedicated activities, with special mention for the kids' club team.
• The quality of food, particularly the breakfast buffet, and overall cleanliness were appreciated.

Areas to improve

Some Kuwaiti guests encountered challenges regarding service quality and food variety, alongside observations about the rooms.

• Guests noted a need for improved English proficiency among some staff and insufficient numbers during peak times.
• Limited variety in buffet options was observed after a few days, with comments on the quality of certain dishes.
• Some visitors mentioned small room sizes, thin walls, and a lack of basic amenities like a kettle.

What guests love

Qatari guests found Innvista Hotels Belek to be a pleasant hotel, highlighting enjoyable facilities and comfortable rooms, with particular appreciation for the pools and activities enjoyed by families.

• Rooms are spacious and clean, featuring comfortable beds and a nice shower.
• The pools and available activities, including a kids' corner in the restaurant, were well-liked by families.
• A shuttle service to the beach offers added convenience for visitors.
• Staff members are noted for being polite and providing good service.

Areas to improve

Some Qatari guests encountered room maintenance issues, with a malfunctioning air conditioner during hot weather impacting one guest's comfort and well-being.

• A non-functional air conditioner in the room during high temperatures negatively affected one guest's experience.
• Communication challenges were noted due to some staff members' limited English proficiency.
• The quality of meals, other than breakfast, did not meet the expectations of some visitors.

What guests love

Bahraini guests appreciated the hotel's good location, numerous pools, and comfortable seating areas, along with convenient access to a clean beach.

• Most staff members were noted for being helpful and good.
• Food selection was varied, with good transport provided to the beach.
• The hotel offers many pools and pleasant seating spaces.

Areas to improve

Some Bahraini visitors encountered comfort issues within the hotel, particularly concerning the temperature in common areas and the condition of rooms and facilities.

• Guests reported a lack of air conditioning in restaurants and lobbies, making areas uncomfortable.
• Toilets were described as old and needing refurbishment, as were the room towels.
• Rooms were found to be small and uncomfortable, with beds and pillows requiring replacement.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kadriye Mahallesi, Besgoz Cad. No:8-1 Serik, 07500 Belek, Turkey