InterContinental Grand Ankara by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location near vibrant areas and government services, noting the high cleanliness of rooms and professional service from a friendly, helpful staff.

• Rooms are clean and comfortable, with beds providing restful sleep.
• The breakfast offers a good variety and is enjoyable.
• Staff members are friendly and cooperative, delivering attentive service.
• Room views are pleasant and enhance the stay experience.

Areas to improve

Some Arab guests encountered issues with room temperature control and sound insulation, alongside comments on cleanliness levels in certain areas and a lack of essential amenities.

• Challenges with room temperature regulation and external sound insulation were noted.
• Smoke odors were detected in non-smoking zones.
• Some facilities, like washbasins and bathtubs, require better cleaning.
• A shortage of essential personal care items was observed.

What guests love

Saudi visitors found the rooms comfortable with good furnishings, noting that the breakfast offered was generally satisfactory.

• Rooms are comfortable and feature good mattresses.
• The quality of breakfast provided was satisfactory.
• Some staff interactions were pleasant and helpful.

Areas to improve

Some Saudi visitors expressed dissatisfaction with the cleanliness standards in certain areas and noted a lack of essential amenities in the rooms.

• Cleanliness standards were lacking in some areas, including the bathtub and toilet seat.
• Essential room amenities like a kettle and personal care items were missing.
• Some staff members exhibited unhelpful or unfriendly attitudes.
• Room insulation was poor, allowing street noise and loud air conditioning to be heard.

What guests love

Emirati guests appreciated the InterContinental Grand Ankara, highlighting attentive service and professional staff who provided attentive and friendly assistance.

• The hotel's location is convenient for nightlife and official visits.
• Rooms were noted for their cleanliness.
• Reception staff offered personalized and helpful service.
• The team was polite and supportive throughout the stay.

Areas to improve

Some Emirati guests experienced issues with room temperature control, which affected their comfort during their stay.

• There were difficulties regulating the room's temperature.
• The thermostat was not functioning correctly.
• Some rooms were found to be too warm.

What guests love

Kuwaiti guests found the hotel to be a pleasant place for their stay, highlighting several positive aspects of their visit.

• The breakfast offered was very good and enjoyable.
• Staff members were noted for being friendly and helpful.
• Rooms were described as clean and comfortable with nice views.

Areas to improve

A minor issue was reported by some Kuwaiti guests concerning the ambiance within the hotel premises.

• Smoke odor was detected on a designated non-smoking floor.
• No other significant negative feedback was provided.

Amenities

• Sun deck
• Fruit
• Wine/Champagne
• Bar
• Restaurant
• Concierge
• Baggage storage
• Currency exchange

Where it is

Ataturk Bulvari 183, 06680 Ankara, Turkey