Istanbul Gonen Hotel

What Arab guests said

🌍All ArabsSaudisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the staff's welcoming demeanor, highlighting its convenient location near essential amenities and transport links.

• Many guests commend the staff's friendly and helpful attitude, with specific mentions of their efforts to facilitate a comfortable stay.
• The hotel's location is noted as advantageous due to its proximity to shopping centers, restaurants, and other key facilities.
• Guests mention the availability of necessary amenities for a pleasant stay, including a good fitness center.
• The seamless check-in and check-out process is appreciated, along with the hotel's flexibility in accommodating certain requests.

Areas to improve

Some guests noted areas for improvement in maintenance and cleanliness, alongside issues related to soundproofing within the rooms.

• Concerns were raised regarding the cleanliness of rooms and bathrooms, including leaks from sanitary fixtures.
• Several guests experienced challenges with soundproofing between rooms, impacting the overall quietness and comfort.
• A number of visitors indicated that the hotel requires renovation and maintenance for certain room facilities and furniture.
• Some issues were observed concerning the air conditioning functionality or noise levels near elevators.

What guests love

Saudi guests frequently highlight the attentive service from the staff, particularly at reception, who are noted for their friendly and efficient assistance in ensuring a comfortable stay.

• The prime location near malls and restaurants offers convenient access to amenities.
• Guests commend the staff's professionalism and readiness to help with a smile.
• The hotel is considered good value for money, featuring pleasant food and a convenient setting.

Areas to improve

Some Saudi visitors encountered issues related to room maintenance and soundproofing, alongside occasional comments regarding the standard of cleanliness.

• A few guests reported poor sound insulation between rooms and bathroom maintenance issues.
• There were observations of a need for renovation and upkeep in certain rooms, including furniture and AC units.
• Some visitors noted that the room cleanliness level was not consistently up to expectations.

What guests love

Qatari guests found the hotel's service to be good, highlighting the well-equipped fitness center and convenient metro station proximity.

• Staff members were noted for their friendly and welcoming demeanor.
• The fitness center was praised as a perfect facility.
• The hotel's location near a metro station was a significant advantage.

What guests love

Omani guests appreciated their stay at Istanbul Gonen Hotel, highlighting the convenient location, seamless processes, and the friendly, helpful service provided by the staff.

• The strategic location near a mall and restaurants offers easy access.
• Check-in and check-out procedures were very smooth.
• Staff members were friendly and provided good, attentive service.
• The breakfast offered a wide and satisfying variety.

Areas to improve

A minor issue with the air conditioning in one room was noted by Omani guests, though good weather mitigated the inconvenience.

• The air conditioning in one of the rooms was not functioning.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Degirmenbahce Caddesi No:15 Yenibosna, Bahcelievler, 34197 Istanbul, Turkey