İstanbul Medikal Termal
Hotel in Tuzla, Turkey
What Arab guests said
What guests love
Arab guests commend the professional and respectful service from hotel staff, with special appreciation for individuals offering good assistance. Some also praised the cleanliness and spaciousness of rooms, alongside complimentary thermal water facilities.
- Staff are highlighted as a positive element, described as professional, respectful, and kind.
- The availability of thermal water, sauna, and Turkish bath as complimentary services was appreciated.
- Guests noted that rooms were clean and reasonably spacious.
- The hotel's proximity to Sabiha Airport is seen as a convenient logistical advantage.
Areas to improve
Some Arab guests encountered comfort challenges, notably an issue with the air conditioning and heating system affecting sleep, alongside observations regarding a lack of cleanliness and unpleasant odors in certain areas.
- Guests reported issues with air conditioning control, leading to excessive heat and discomfort.
- Complaints were made about insufficient cleanliness and the presence of unpleasant smells in hallways and bathrooms.
- Some visitors mentioned that rooms felt small and appeared dated.
- Communication difficulties were noted with some kitchen staff due to the English language barrier.
What guests love
Saudi guests found aspects of their stay to be good, noting that the rooms and air conditioning were very satisfactory, and appreciated the proximity to Sabiha airport.
- Rooms and air conditioning were very good.
- Cleanliness and room spaciousness were appreciated.
- The hotel's location is convenient for Sabiha airport.
Areas to improve
Saudi visitors encountered some issues, with comments noting that rooms were small and dated, and that restaurant and room services require improvement.
- Some rooms were too small and looked old.
- Restaurant services need enhancement.
- Room service requires improvement.
What guests love
Kuwaiti guests appreciated the hotel's overall cleanliness, good staff service, and the variety of available facilities.
- Kuwaiti visitors praised the professional and friendly staff who ensured their comfort.
- Kuwaiti families enjoyed the complimentary sulfur water, sauna, and Turkish bath.
- Guests noted the hotel's general cleanliness and its proximity to the marina.
Areas to improve
Some Kuwaiti guests encountered temperature control issues, with heating being used during hot weather, impacting their comfort and well-being.
- Visitors reported cleanliness concerns and unpleasant odors in hallways and bathrooms.
- Some guests experienced communication difficulties with kitchen staff due to language barriers.
- A few guests noted that having a car is essential for convenient access to and from the hotel.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- Inner courtyard view
- Pool view
- Garden view
- View
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Mini golf
- Pool table
- Game room
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Lockers
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Strollers
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Where it is
Evliya Çelebi Mah. Eşref Sok. No:13/A Tuzla , 34940 Tuzla, Turkey