Kaçkar Otel
Hotel in Rize, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near amenities and restaurants, complemented by the friendly and helpful staff.
- The hotel's central location serves as an good base for exploring the surrounding area.
- Guests value the warm and cooperative interactions with the hotel staff.
- The rooms are noted as clean and renovated, contributing to a comfortable stay.
- Visitors enjoy the breakfast served on the upper floor with a pleasant view.
Areas to improve
Some Arab guests encounter issues with external noise due to poor window insulation, alongside limited breakfast options and small elevator sizes.
- External noise from the street has been reported as disruptive, affecting guests' sleep.
- The elevators are noted as being small, which can cause some inconvenience.
- A number of guests found the breakfast selection to be limited or modest.
- Communication challenges arise as reception staff do not speak Arabic.
What guests love
Saudi guests appreciate the hotel's prime location in the heart of the square, offering proximity to dining and cafes, alongside good cleanliness of rooms and facilities.
- The hotel's central location provides easy access to surrounding amenities.
- Guests commend the cleanliness and renovation of the rooms.
- Staff are noted for being friendly and polite.
- A good Turkish breakfast is offered.
Areas to improve
Some Saudi guests encountered challenges with the small elevator size, cramped bathroom spaces, and issues related to sound insulation.
- The elevator is small and causes some inconvenience.
- Notes mention weak sound insulation leading to noise disturbances.
- Some bathrooms are small and lack comfort.
- A booking confirmation issue with the hotel was reported.
What guests love
Omani guests appreciate the hotel's location and proximity to essential services, finding it a convenient base for exploring the surrounding area.
- The hotel's strategic location offers easy access to facilities and services.
- Reception staff are very cooperative and provide effective assistance.
- Guests value the convenience of nearby amenities.
Areas to improve
Some Omani guests encountered issues with room sound insulation, limited space, and difficulties in obtaining basic room amenities.
- Windows offer poor insulation against external noise, leading to disturbances.
- Some rooms are very small, and beds may be narrow for two people.
- Obtaining essential room supplies like soap and towels proved difficult.
- Guests faced challenges finding parking near the hotel.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (44)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Terrace
- Dining table
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Dining area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Wake-up service
- 24-hour front desk
- Room service
- Family rooms
- Safety deposit box
- Carbon monoxide detector
- Air conditioning
- Smoke-free property
- Soundproofing
- Carpeted
- Heating
- Non-smoking rooms
- Hearing accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Where it is
Cumhuriyet Cd. no 101, 53020 Rize, Turkey