Kafkas Hotel Istanbul
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests frequently praise the hotel's strategic location, noting its proximity to key attractions and essential services, alongside good internet connectivity and effective cooling.
- The vital location is close to public transport and various amenities.
- Good internet service and prompt problem resolution were noted.
- Some staff members offer kind and friendly assistance.
- Rooms are spacious and feature good cooling.
Areas to improve
The hotel faces criticism regarding some staff's perceived unfriendliness or rudeness, alongside remarks about room conditions and breakfast services.
- Some staff members exhibit unfriendly or formal behavior.
- Breakfast service sometimes lacks variety and cleanliness.
- Room conditions and facilities need renovation, with some cleanliness issues.
- Vehicle access to the hotel is difficult due to its direct location on the tram line.
What guests love
Saudi guests appreciate the hotel's prime location, proximity to transport and shops, and the availability of essential services that cater to their daily needs.
- The hotel's strategic location offers convenient access to all services and transportation.
- Good cleanliness standards are noted and appreciated by visitors.
- The availability of fast internet is an appreciated amenity during the stay.
Areas to improve
Some Saudi visitors noted that the demeanor of certain staff members was distant and unwelcoming, with remarks about the need for updating older facilities.
- Some staff members did not exhibit a friendly or welcoming attitude towards guests.
- A lack of warmth in the interaction style from some hotel employees was observed.
- A few guests mentioned that some hotel facilities appear dated and require comprehensive renovation.
What guests love
Emirati guests praise the hotel's vibrant location, close to key attractions, along with the safety and spaciousness of the rooms.
- The location is good and very close to main attractions.
- Rooms are spacious and comfortable, offering a sense of safety.
- The price is considered fantastic for the location and amenities.
Areas to improve
Some Emirati guests encountered negative experiences regarding staff attitude and room condition, alongside comments about the simple breakfast.
- The attitude of some staff members was very poor.
- The condition of the rooms was very bad.
- Breakfast was simple and lacked variety and cleanliness.
What guests love
Bahraini guests appreciate the hotel's strategic location, making it an ideal base for exploring the city, alongside the staff's prompt responses to resolve any issues.
- Guests value the friendly service from the reception staff, particularly during evening shifts.
- Visitors praise the hotel's convenient location and proximity to tourist attractions.
- Daily room cleaning and good cooling services are noted positive aspects.
- Some enjoy the breakfast served on the rooftop with a pleasant view.
Areas to improve
Some Bahraini guests encountered challenges regarding breakfast quality, accessibility to the hotel, and certain room maintenance issues.
- Guests point out the repetitive breakfast menu and limited options, with an unsuitable dining area.
- Visitors face difficulties with taxi access due to the hotel's direct location on the tram line.
- Issues with the cleanliness of some facilities like AC units and bathrooms were reported, along with occasional pests.
- Some complain about poor sound insulation in rooms, allowing tram noise to be heard.
What guests love
Omani visitors appreciate the hotel's strategic location, noting its convenient proximity to public transport and essential services for easy city exploration.
- convenient location near the metro and public services.
- Easy access to vital city amenities.
- The hotel's position facilitates travel and reaching various destinations.
Areas to improve
Some Omani visitors encountered issues with reception service, room conditions requiring renovation, and inconsistent cleanliness standards during their stay.
- Reception staff were perceived as unfriendly and disrespectful.
- Room and bathroom conditions were poor and needed updates.
- Cleaning services were not performed daily or to satisfaction.
- Breakfast lacked variety and the heating system was not optimal.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (59)
- Wardrobe or closet
- Sun deck
- Terrace
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Public transit tickets
- Lockers
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safe
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Tile/Marble floor
- Heating
- Soundproofing
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
Where it is
Hudavendigar cad.no:35 Sirkeci, Fatih, 34104 Istanbul, Turkey