Kaptan Hotel
Resort in Alanya, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's prime location and beautiful views of the city and marina, alongside a delightful and varied breakfast experience.
- The strategic location offers wonderful panoramic views.
- Breakfast provides distinct and tasty options.
- The pool area is well-designed and pleasant.
- Easy walking distance to attractions.
Areas to improve
Some Arab guests encountered issues with staff rudeness, room allocation problems, and difficulties with bathrooms and parking availability.
- Some staff members displayed unwelcoming behavior.
- Problems arose with assigned room bookings.
- Bathrooms were cramped and doors did not close properly.
- Finding parking spaces proved challenging.
What guests love
Emirati guests appreciated the hotel's convenient location and the pleasant views offered from the rooms.
- Guests value the hotel's strategic positioning.
- The views are highlighted as a key feature.
- Visitors enjoy the surrounding environment of the hotel.
Areas to improve
Some Emirati guests encountered negative experiences regarding staff service and issues with receiving their booked rooms.
- A few visitors reported impolite behavior from staff members.
- There were difficulties in obtaining the pre-booked room.
- Issues arose concerning guest room allocation.
What guests love
Kuwaiti guests appreciated the hotel's prime location offering great views, praising the delicious and varied breakfast. They also highlighted the convenience of having everything within walking distance.
- The hotel boasts a high vantage point providing beautiful panoramic views.
- An good breakfast was served, featuring diverse and delightful options.
- The location is ideal, with all amenities and attractions accessible on foot.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- Pool view
- Garden view
- Sea view
- View
- Balcony
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rental
- Ping-pong
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
Where it is
Iskele Cad No:70, 07400 Alanya, Turkey