Kaya İstanbul Fair & Convention

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainis

What guests love

Arab guests commend the professional and friendly service from staff who go the extra mile to ensure a comfortable stay.

• The hotel's location is ideal for fair and convention visitors.
• Rooms are noted for being spacious, clean, and comfortable.
• Guests praise the quality and variety of food offered at breakfast, lunch, and dinner.
• The spa massage is highlighted as a relaxing and worthwhile experience.

Areas to improve

Despite praise for service, some guests encounter challenges regarding the hotel's location and furniture comfort.

• Several guests mention the hotel's location is distant from the city center.
• Some furnishings, including mattresses and pillows, are reported as old and uncomfortable.
• Floor carpets are noted as being old and appearing unclean in certain areas.
• The variety of food options is considered insufficient by some.

What guests love

Saudi visitors commend the hotel's professional staff and their supportive service, highlighting the convenient location that perfectly suits their visit purposes.

• Prompt responses and high professionalism from the staff.
• The hotel's ideal location close to the fairgrounds.
• Warm hospitality and good food quality.

Areas to improve

A few Saudi guests noted some concerns regarding the location and the services provided during their stay.

• Some feedback mentioned the location as a less favorable aspect.
• Minor criticisms were raised concerning the service quality.

What guests love

Emirati guests appreciate the hotel's strategic location near exhibition centers and commend the staff for their friendly and helpful service.

• The location is ideal for exhibition attendees, offering convenient access.
• Rooms are spacious, and staff members are friendly and very accommodating.
• The hotel is generally clean, with easily accessible ground floor facilities.

Areas to improve

Some Emirati guests noted that certain hotel amenities, like furnishings and linens, are dated and require updating, with additional comments regarding food and bathrooms.

• Furnishings and bedding, including beds and pillows, are old and uncomfortable.
• Food variety is limited, and the buffet's location creates congestion.
• Bathroom quality does not meet five-star standards, and carpets appear old and unclean.

What guests love

Bahraini guests appreciated the hotel's welcoming staff and comfortable, clean rooms, highlighting the pleasant service received.

• Staff members were praised for their good support and helpfulness.
• Rooms were noted as spacious, clean, and very comfortable.
• The breakfast offered a delicious and varied selection.
• Spa services were found to be relaxing and good value.

Areas to improve

Some Bahraini visitors mentioned that the hotel's location is situated far from the city center.

• The hotel's location is distant from the main city areas.
• Nearby amenities like shops and cafes were available within walking distance.

Amenities

• Toilet paper
• Bath or shower
• Toilet
• Free toiletries
• Hairdryer
• Wardrobe or closet
• City view
• Lake view

Where it is

Gökevler Mah. 2317 Sok. No:1 Esenyurt, Türkiye, 34522. Istanbul, Turkey