Kaya Palazzo Golf Resort
Hotel in Belek, Turkey
What Arab guests said
What guests love
Arab guests highlight a pleasant stay, emphasizing attentive service and the welcoming nature of the staff.
- Many guests noted the staff's dedication and readiness to assist, contributing to a welcoming atmosphere.
- Various facilities, including water pools and parks, were appreciated by families and couples.
- The quality and variety of food at restaurants and buffets, along with available entertainment, were well-received.
Areas to improve
Some guests encountered issues with food quality, occasional service limitations, and problems with essential facilities.
- A few guests reported that food quality did not meet expectations, noting repetition and lack of freshness.
- Concerns were raised about air conditioning effectiveness in some rooms and noise from external doors.
- Some visitors mentioned high costs for extra services and difficulty finding affordable transportation.
What guests love
Saudi guests praise the resort as a elegant destination, highlighting attentive service and personal attention from a friendly staff dedicated to meeting all needs.
- Guests commend the staff's dedication, especially Taha, for providing attentive care.
- Visitors appreciate the overall luxury and elegant design of the resort.
- Various facilities, including pools and the private beach, are noted positively.
- Guests value the easy communication with the guest experience team via WhatsApp groups.
Areas to improve
Despite an overall positive experience, some Saudi guests raised concerns about food quality and repetition, alongside unexpected extra charges.
- Some visitors suggest that the food quality could be enhanced.
- Repetition of the same dishes daily in the food buffet was noted.
- High costs for extra services and transportation were reported.
- One family experienced a severe issue due to food poisoning affecting their health and their children's.
What guests love
Emirati guests expressed satisfaction with their stay at Kaya Palazzo Golf Resort, highlighting the good assistance from staff that enhanced their comfort and enjoyment.
- Emirati visitors praised the attentive personal support provided by hotel staff.
- Guests noted the consistent help from the Guest Experience team added to their comfort.
- Emirati families enjoyed a comfortable and pleasant visit to the resort.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Show all amenities (60)
- Bath
- Shower
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Beachfront
- Private beach area
- Balcony
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Socket near the bed
- Clothes rack
- Live sports events (broadcast)
- Live music/Performance
- Beach
- Tennis equipment
- Water park
- Evening entertainment
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Horseback riding
- Diving
- Canoeing
- Darts
- Windsurfing
- Ping-pong
- Game room
- Golf course (within 2 miles)
- Tennis court
- Sofa
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Concierge
- Baggage storage
- 24-hour front desk
- Daily housekeeping
Where it is
Uckum Tepesi Belek, 07506 Belek, Turkey