Kayhan City Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests praise the hotel's convenient location, close to attractions and markets, complemented by the friendly and helpful staff.

• The central location provides easy access to shopping areas and tourist sites.
• Staff members are consistently described as friendly and accommodating.
• Convenient on-site parking is a noted advantage for visitors.
• Rooms are spacious and well-maintained, offering a pleasant stay.

Areas to improve

Some guests noted issues with room cleanliness, poor soundproofing, and uncomfortable beds, alongside limited breakfast options.

• Room cleaning services were not consistently up to standard.
• Weak sound insulation between rooms led to disturbances.
• Several guests found the beds to be uncomfortable.
• Breakfast offerings were described as limited by some visitors.

What guests love

Saudi visitors praise the hotel's prime location, close to shopping centers and attractions, alongside the staff's helpfulness and cooperative nature.

• The hotel is situated in the city's heart, offering easy access to markets, restaurants, and cafes.
• Guests noted the hotel provides services comparable to a five-star standard, with good cleanliness.
• The staff's cooperative attitude and readiness to assist, even with lost items, were appreciated.

Areas to improve

A few Saudi visitors pointed out areas for improvement, including limited breakfast options and poor room insulation.

• The bed in the room was noted as not being comfortable for some guests.
• Some guests found the breakfast offerings to be limited in variety.
• Poor sound insulation in the rooms affected the sleeping experience due to noise from adjacent areas.

What guests love

Emirati guests praise the hotel's convenient location, which allows easy walking access to most attractions, complemented by available parking and nearby supermarkets.

• The central location offers convenient walking access to many key attractions.
• On-site parking is a practical amenity for visitors.
• Proximity to supermarkets adds to the convenience for daily needs.

Areas to improve

Some Emirati guests noted shortcomings in breakfast service, with certain items only provided upon request, and felt staff lacked initiative in assisting guests.

• Breakfast service could be improved, as some items were not proactively offered.
• Staff members sometimes lacked initiative in proactively assisting guests.
• Rooms are not well soundproofed, allowing conversations from adjacent rooms to be heard.
• The air-conditioning system is restricted by the hotel, and bed comforters are short.

What guests love

Kuwaiti guests frequently praise the hotel's convenient location near shopping and tourist spots, alongside the staff's friendly and helpful demeanor.

• The hotel's strategic location, close to markets and attractions, is a significant highlight for visitors.
• Staff members are noted for their welcoming attitude and genuine willingness to assist guests.
• Rooms are described as spacious, and the availability of parking is a convenient amenity.
• The hotel's newness is appreciated, contributing to a pleasant overall stay.

Areas to improve

Some Kuwaiti guests noted issues with room cleanliness and occasional discomfort, alongside noise disturbances from maintenance work.

• Concerns were raised regarding the standard of room cleaning, with instances of inadequate tidying and hygiene.
• A few visitors mentioned that the mattress was uncomfortable, impacting their rest.
• Noise from ongoing construction or maintenance in lower floors disrupted the stay for some guests.

What guests love

Omani guests appreciate the hotel's prime location, close to essential amenities, along with its high cleanliness standards and the friendly, helpful service from staff.

• The hotel's location is ideal, offering proximity to services and key areas.
• Overall hotel cleanliness is regarded by visitors.
• Staff members' welcoming smiles and readiness to assist enhance the stay.

Areas to improve

Some Omani visitors noted safety concerns in the street behind the hotel, where they experienced unwelcome harassment.

• A sense of insecurity was reported in the street adjacent to the hotel.
• One guest encountered harassment while passing through the surrounding area.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kayıhan Mahallesi Kirişçikızı sk. No:5, 16010 Bursa, Turkey