Keles Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the hotel's friendly and helpful staff, noting their attentive service and welcoming hospitality. The central location is also a significant advantage, offering easy access to amenities and attractions.

• The staff are consistently described as welcoming and very cooperative.
• The hotel's prime location provides convenient access to city attractions and services.
• Breakfast is often highlighted as tasty and satisfying.
• Rooms are noted for being spacious and clean.

Areas to improve

A recurring concern among guests is the small and dated elevator, alongside furniture that appears old and in need of updating. Some guests also noted issues with cleanliness in certain areas and limited bathroom amenities.

• The elevator is frequently mentioned as being small, old, and inconvenient.
• Furniture within the rooms is described as dated and requiring renewal.
• Some guests reported concerns regarding bathroom cleanliness or a lack of toiletries.
• Difficulty finding parking is a common complaint.

What guests love

Saudi guests frequently praise the hotel's vibrant location, noting its proximity to key attractions and good staff service.

• The central location offers convenient access to major landmarks and shopping areas.
• Staff members are consistently described as friendly, helpful, and providing great service.
• Some visitors appreciated the quality and variety of the breakfast offered.

Areas to improve

Saudi guests often mention the small and limited elevators as a point of inconvenience, alongside the need for updates to some hotel facilities.

• The elevators are small and crowded, causing some disruption, especially during peak times.
• A lack of sufficient parking spaces is a recurring issue, requiring extra effort to find parking.
• Some rooms and furnishings appear dated and could benefit from renovation and expansion.

What guests love

Emirati guests appreciate the hotel's convenient location and the friendly service provided by the staff, along with the quality of the breakfast.

• The hotel's location is ideal for easy access to amenities.
• Staff members are friendly and offer great service.
• Breakfast is tasty and satisfying.
• Room sizes are good and comfortable.

Areas to improve

Some guests noted that certain hotel furnishings require updating, particularly the old elevator.

• The furniture in the rooms needs renewal.
• The elevator is old and small.

What guests love

Kuwaiti guests appreciated the Keles Hotel's convenient location and the helpfulness of its staff, contributing to a generally pleasant stay.

• The hotel boasts a very convenient and strategic location.
• Staff members were consistently helpful and welcoming.
• Overall, the accommodation provided a good and comfortable experience.

Areas to improve

A minor point raised by some Kuwaiti guests concerned the limited space within the hotel's elevator.

• The elevator space was noted as being insufficient.

What guests love

Omani guests frequently praise the hotel's attentive service and friendly staff, highlighting its central location which provides easy access to amenities and shops.

• Visitors commend the staff's helpfulness and dedication to guest assistance.
• The hotel's prime location is a key advantage, being close to commercial centers and services.
• Some guests appreciated the spaciousness and cleanliness of the rooms.
• The pricing is considered good value for the services offered.

Areas to improve

Some Omani guests encountered issues with the cleanliness of certain facilities, alongside problems concerning room maintenance and the narrowness of the elevators.

• Visitors reported concerns about bathroom cleanliness or stains on bedding.
• The small size of the elevator and insufficient air conditioning were recurring complaints.
• Some guests experienced difficulty finding parking due to limited space.
• Observations were made regarding outdated furniture and furnishings, and unpleasant odors in some rooms.

Amenities

• Private bathroom
• Toilet
• Hairdryer
• Bath
• Shower
• Electric kettle
• Flat-screen TV
• Cable channels

Where it is

Palandoken Cad. No:4 , 53100 Rize, Turkey