Kemer Country Hotel İstanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests praise the hotel for its tranquil and relaxing atmosphere, highlighting the beautiful natural surroundings and cleanliness as key elements for a restful stay.

• Visitors appreciate the calm and comfortable ambiance provided by the accommodation.
• Staff are commended for their kindness and helpfulness in meeting guest needs.
• The location is considered ideal for those seeking relaxation and quiet away from city bustle.
• The quality of food and pleasant breakfast are noted as positive aspects of the experience.

Areas to improve

Some guests encountered issues with specific services, such as massage quality and difficulty obtaining essential items like an iron, alongside remarks about the need for maintenance and facility updates.

• Certain services, like massages, did not meet expectations relative to their cost.
• Guests faced challenges in obtaining simple amenities like an iron due to unavailability or malfunction.
• It was noted that some facilities appear dated and require maintenance to match current standards.
• The hotel's location was mentioned as being somewhat distant from the city center.

What guests love

Kemer Country Hotel offers a serene and beautiful retreat, with Saudi guests appreciating its picturesque natural surroundings and well-kept facilities.

• The hotel's layout and green spaces provide a tranquil environment ideal for relaxation.
• Guests noted the cleanliness and tidiness of the property.
• Staff members were cooperative and friendly, contributing to a pleasant stay.
• The breakfast served was good and well-received.

Areas to improve

Some Saudi guests encountered issues with maintenance services and responsiveness, alongside observations regarding facilities and the surrounding environment.

• There were problems with the availability of maintenance items like irons and malfunctioning air conditioning.
• Some visitors felt uncomfortable due to the presence of numerous dogs in the vicinity.
• Delays in preparing specific booking requests, such as single beds, caused inconvenience.
• It was noted that some facilities might need maintenance and that advertised images did not fully match reality.

What guests love

Emirati guests found the staff at Kemer Country Hotel İstanbul to be kind and very helpful, contributing positively to their stay.

• Staff members were noted for their kindness and helpfulness.
• The team's cooperative attitude was appreciated.
• Guests experienced good service from the hotel staff.

Areas to improve

Some Emirati guests expressed disappointment when special requests, such as room decoration for a honeymoon, were overlooked, negatively impacting their experience.

• A request for room decoration for a special occasion was ignored.
• The lack of attention to a honeymoon request was disappointing.
• Guests felt their special requests were not adequately addressed.

What guests love

Kuwaiti guests praise the hotel's tranquil atmosphere and relaxing environment, with special commendation for the attentive service and enjoyable food.

• Visitors appreciated the overall peaceful and beautiful ambiance.
• Guests highlighted the staff's kindness and cooperative nature.
• A high level of cleanliness throughout the hotel was noted.

Areas to improve

A few Kuwaiti guests noted that certain services did not fully meet expectations, alongside comments regarding the hotel's location.

• The massage experience did not meet some guests' expectations relative to its cost.
• The unavailability of certain amenities, like an iron, was mentioned.
• Some visitors found the hotel's location to be a bit distant.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Atlıspor Cad. No:7 Gokturk - Kemerburgaz, Eyup, 34100 Istanbul, Turkey