Kremlin Palace

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests appreciate the hotel's attractive seaside location, spacious grounds, and numerous pools, alongside diverse activities that delight children.

• Guests praise the direct beach access and multiple swimming pools.
• Facilities, including the kids' club and pools, are noted as good for families.
• The food is mentioned as good, with varied options available around the clock.
• Staff are described as friendly and helpful in serving guests.

Areas to improve

Some Arab guests encountered issues with food quality, a lack of basic amenities, and negative experiences with staff behavior and unresponsiveness to complaints.

• Some complained about the low quality of food despite its abundance.
• A shortage of tissues and essential amenities in rooms was noted.
• Guests reported poor experiences with the behavior of some staff, including discrimination.
• A few guests expressed disappointment with limited entertainment and club activities.

What guests love

Saudi visitors appreciate the resort's direct seaside location, offering a pleasant coastal experience.

• The resort boasts a beautiful beachfront location.
• Guests noted the resort's large size and good beach.
• The expansive grounds were a positive aspect.

Areas to improve

Some Saudi visitors experienced disappointment with food quality, a lack of basic amenities, and service issues.

• Food quality was disappointing despite variety.
• Tissue papers were unavailable in rooms and bathrooms, requiring requests.
• One guest suffered food poisoning with a lack of staff concern.
• Housekeeping entered a room without permission despite a 'Do Not Disturb' sign.

What guests love

Emirati guests enjoyed the resort's tranquil atmosphere, appreciating the beautiful beaches, pleasant outdoor music, and good food.

• They praised the hotel's cleanliness and available facilities.
• Found the overall resort ambiance to be relaxing and calm.
• Enjoyed the beautiful beach and the outdoor music performance.
• Considered the food served to be good.

Areas to improve

Some Emirati visitors felt disappointed by the limited nightlife and aqua park activities, alongside negative experiences with some staff behavior.

• Expectations were higher regarding club activities and evening entertainment.
• Found the aqua park to be small and limited.
• Experienced issues with receiving their allocated room upon arrival.
• Reported that some staff behavior was unhelpful or inattentive.

What guests love

Qatari guests expressed satisfaction with Kremlin Palace Hotel, highlighting its prime beachside location and diverse amenities.

• Qatari visitors enjoyed the numerous swimming pools and engaging activities suitable for children.
• The quality of food served at the hotel was appreciated.
• Guests praised the good and friendly customer service provided by all staff members.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

Lara Bölgesi Kundu Mevkii Antalya, 07110 Lara, Turkey