KTÜ Koru Otel
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's quiet and secure location within the university campus, along with its proximity to Forum Trabzon Mall and essential services.
- The location offers a safe and pleasant environment for evening strolls.
- The hotel is conveniently close to a major shopping center, accessible by foot.
- Some found the rooms comfortable and featuring nice views with balconies.
Areas to improve
Some guests encountered issues with customer service, describing staff interactions as cold and lacking attentiveness, alongside problems with room air conditioning.
- Guests reported that older air conditioning units were ineffective and provided poor cooling.
- There were observations regarding the attitude of reception staff and a lack of focus on guest satisfaction.
- Some noted thin and uncomfortable bed linens, and unpleasant bathroom odors.
What guests love
Saudi guests appreciate the secure and pleasant campus location, offering a tranquil environment and ample space for evening strolls.
- The university campus setting provides a sense of safety and quiet.
- Staff members are friendly and offer welcoming service.
- Proximity to services and shopping centers enhances convenience.
Areas to improve
Some Saudi visitors encountered issues with air conditioning performance and noted the hotel's distance from the city center.
- The air conditioning system was not performing optimally in some rooms.
- Reaching the city center requires a walk of approximately 20 minutes.
- Breakfast offerings were limited and lacked variety.
What guests love
Emirati guests appreciate the hotel's safe location and its proximity to a prominent mall, offering convenient access to amenities and entertainment.
- The hotel is situated in a safe area.
- Close proximity to a shopping mall enhances convenience.
- The overall ambiance of the place was found to be pleasant.
Areas to improve
Some Emirati visitors encountered issues with customer service, noting a lack of warmth and attentiveness, alongside problems with room air conditioning systems.
- Customer service staff lacked smiles and attentiveness.
- The air conditioning system is outdated and ineffective.
- Some rooms experienced malfunctioning air conditioning.
- Bedding consisted of thin, rough sheets.
What guests love
Omani guests found KTÜ Koru Otel to be a comfortable and clean hotel, appreciating its pleasant atmosphere.
- Rooms are comfortable and offer nice views from private balconies.
- The breakfast is noted for being light and varied.
- Guests enjoyed the overall comfortable ambiance of the hotel.
Areas to improve
Some Omani visitors noted a lack of essential amenities during their stay.
- The hotel does not provide an iron for guests.
- Laundry services are unavailable.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (43)
- Wardrobe or closet
- Garden
- Electric kettle
- Socket near the bed
- Playground
- Flat-screen TV
- TV
- Coffee house on site
- Restaurant
- Daily housekeeping
- Concierge
- Baggage storage
- Wake-up service
- Fax/Photocopying
- 24-hour front desk
- Room service
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Air conditioning
- Smoke-free property
- Mosquito net
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Lowered sink
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Where it is
Üniversite, Milli Egemenlik Cd. No:23, 61080 Trabzon Merkez/Trabzon, 61080 Trabzon, Turkey