Kumkapı Hotel - Special Category
Hotel in Istanbul, Turkey
★ Arabs rate this higher than other guests
7.9
ArabScore
Arab reviewsHow many Arab travelers reviewed this stay — Few, Several, or Many. Shows review volume (how solid the ArabScore is), not the rating.Several reviews
1 / 28
Sleeps 14 8 beds
What Arab guests said
What guests love
Arab guests appreciated the personal service from staff, particularly with luggage assistance and transport arrangements, which smoothed their travel experience.
- Staff received praise for their friendly help with carrying luggage.
- Employees were commended for facilitating taxi arrangements to the airport.
- Guests noted appreciation for well-decorated rooms equipped with amenities.
Areas to improve
Some Arab guests encountered a very negative experience involving staff rudeness, unavailability of booked rooms, and difficulties with refunds.
- Certain guests reported experiencing significant rudeness from staff.
- Some visitors faced issues with room unavailability after booking confirmation.
- Guests experienced challenges in obtaining refunds for their payments.
What guests love
Saudi guests appreciated the personalized service, with staff assisting in making their travel smoother, and noted the well-arranged rooms and amenities.
- Hosts were helpful, providing valuable assistance with logistics.
- Rooms are nicely decorated and equipped with essential comforts.
- Visitors expressed a desire to return for future stays.
7.9
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Other ratings
Booking 7
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- Alarm clock
- Terrace
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Dining area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- TV
- Minibar
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- Family rooms
- Children's high chair
- Daily housekeeping
- Ironing service
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Grocery deliveries
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Tile/marble floor
- Heating
- Soundproofing
Where it is
Nişanca, 34130 Istanbul, Turkey
Nearest airport
Istanbul Sabiha · ~32 km
7.9 Several reviews