Kutlucan Oldtown
Hotel in Bursa, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's prime location near markets and attractions, alongside the staff's welcoming demeanor and helpful service.
- The strategic location, offering easy access to major shopping areas, is a recurring highlight for visitors.
- Guests appreciate the cooperative and friendly attitude of the reception staff and all hotel employees.
- Rooms are noted as clean and comfortable, with particular mention of pleasant views.
Areas to improve
Some guests noted concerns regarding breakfast quality, general cleanliness, and rooms that could benefit from updates or maintenance.
- Breakfast offerings are sometimes described as lacking variety and quality by certain guests.
- Issues with general cleanliness or specific room aspects, such as wear and tear or maintenance needs, were mentioned.
- Parking availability is noted as limited and not always adequately allocated for guests, causing some inconvenience.
What guests love
Saudi guests praise the hotel's prime location in the heart of the old city, offering easy access to attractions and vibrant markets. The staff's friendly and helpful demeanor is also frequently commended.
- The location is ideal, close to markets and historical sites.
- Staff interactions are consistently friendly and helpful.
- Rooms are comfortable and clean, offering pleasant views.
- Breakfast provides good and satisfying options.
Areas to improve
Some Saudi guests experienced disappointment regarding room maintenance and cleanliness, alongside a decline in breakfast quality. Issues with parking availability were also noted.
- Certain rooms require maintenance and updates.
- Cleanliness levels in rooms and corridors were not satisfactory for some.
- Breakfast quality and variety fell below expectations.
- Parking availability was occasionally an issue.
What guests love
Emirati guests appreciate the friendly service from the staff, noting their welcoming nature and helpfulness, alongside the hotel's prime location in the heart of the market.
- Staff members are very kind and cooperative.
- The location is good and close to the main market.
- Reception is cheerful and professional.
Areas to improve
Some guests noted that the cleanliness of the place was not ideal, and the quality of the breakfast did not meet expectations.
- Overall cleanliness requires improvement.
- Breakfast quality was unsatisfactory.
What guests love
Kuwaiti guests appreciated the hotel's prime location in the old town, making it easy to explore nearby attractions, and praised the friendly, smiling service from the staff.
- The hotel is situated in a vibrant old town area, ideal for exploring tourist spots.
- Staff members are friendly and cooperative, offering pleasant service with a smile.
- The hotel is considered a good value option for visitors.
Areas to improve
Some Kuwaiti guests encountered challenges with parking availability, alongside observations regarding the variety offered at breakfast.
- Parking is limited and not designated for hotel guests, leading to congestion.
- The breakfast selection could benefit from more variety.
- Dedicated parking for guests is suggested to improve the experience.
What guests love
Qatari guests found the hotel staff to be very friendly and accommodating, contributing to a pleasant stay.
- The staff are noted for their welcoming and helpful demeanor.
- The hotel maintains a good level of cleanliness.
- Complimentary breakfast was offered as a thoughtful gesture.
Areas to improve
While Qatari guests appreciated the service, some encountered challenges related to the hotel's busy central location and parking access.
- The hotel is situated in a bustling, central area.
- Navigating parking and access can be difficult for guests with rental cars.
- The busy surroundings may present challenges for vehicle entry and exit.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Seating area
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Tea/Coffee maker
- Invoice provided
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Private entrance
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
Where it is
Gumusceken Cd. No:34 Osmangazi, 16990 Bursa, Turkey