L'olive homes

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests appreciate the prime location of the accommodation, situated near shops and the beach, along with praise for its general cleanliness and attractive design.

• Staff members are noted for their welcoming and friendly demeanor upon arrival.
• Rooms are described as spacious and comfortable, featuring thoughtful details that enhance the stay.
• Guests value the availability of parking and convenient access to essential amenities.

Areas to improve

Some Arab guests encountered challenges with customer service, noting communication difficulties with staff and a lack of sufficient assistance.

• Visitors reported issues with the provision of basic room supplies, such as bed linens.
• Several guests mentioned negative experiences with facilities, including plumbing problems or lack of hot water.
• Concerns were raised about nighttime noise from nearby establishments and the absence of elevators.

What guests love

Saudi guests commend the good service from staff, particularly Mrs. Yüksel, who demonstrated great passion and dedication in assisting them.

• Mrs. Yüksel provided outstanding assistance, including help with luggage.
• The convenient location of the residence was a notable positive aspect.
• Friendly and professional interactions with the team left a good impression.

Areas to improve

Some Saudi guests encountered challenges related to the absence of an elevator, impacting the ease of moving luggage.

• The lack of an elevator caused inconvenience for some visitors.
• A need for dedicated staff to assist guests with carrying luggage was noted.
• Navigating the building was difficult due to the absence of an elevator.

What guests love

Emirati guests appreciate the prime location and clean, comfortable accommodations, noting the helpfulness and friendly demeanor of the staff.

• The location is ideal, close to shops and the beach.
• Rooms and suites are clean and well-appointed.
• Friendly service from staff members, including cleaning personnel.
• Comfortable suites with modern design.

Areas to improve

Some Emirati guests encountered challenges with customer service, including a lack of staff assistance and communication difficulties.

• Some staff members were unhelpful or perceived as rude.
• Communication barriers were noted due to language differences.
• A lack of basic amenities, such as water bottles, was mentioned.
• Nighttime noise from surrounding areas affected some guests.

What guests love

Kuwaiti guests expressed satisfaction with the warm welcome and attentive service, making them feel right at home, and praised the perfection in all aspects of their stay.

• The staff's friendly greeting created a sense of belonging.
• The prime location was a notable positive aspect.
• High cleanliness and spacious rooms were well-received.
• Beautiful design and available facilities enhanced the pleasant stay.

Areas to improve

Some Kuwaiti guests reported an issue with insufficient sun blockers on large windows, which led to them being woken up early by the sunrise.

• Large penthouse windows lacked effective sun-blocking features.
• The morning light caused disturbance for guests.

What guests love

Qatari visitors appreciated the apartment's prime location, which stood out as a significant draw.

• Guests noted a pleasant atmosphere during their stay.
• The facilities provided within the apartment were positively mentioned.
• The location was highlighted as a key advantage.

Areas to improve

Some Qatari visitors found the apartment smaller than depicted in photos, with significant issues noted in the bathroom.

• The apartment felt considerably cramped compared to its online portrayal.
• The bathroom lacked hot water and had an unpleasant sewage odor.
• The bathroom floor showed noticeable cracks and stains.

What guests love

Bahraini guests found the accommodation to be a pleasant getaway, appreciating the thoughtful details and helpful staff.

• Guests noted the impressive attention to small details throughout the property.
• Staff members were highlighted for their friendly assistance.
• Convenient parking availability was a plus.

Areas to improve

Bahraini visitors experienced significant disruptions due to a prolonged electricity outage, impacting their comfort and plans.

• A lengthy power failure left guests without essential amenities like air conditioning and hot water.
• Disappointment arose from the refusal to offer a suitable room upgrade or refund after the issue.
• Communication barriers with staff due to language differences were a notable challenge.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Hairdryer
• Shower

Where it is

Kemal Seyfettin Elgin Bulvarı, Marmaris, Turkey