Lahza Hills Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests praise the resort's stunning mountain-top location and breathtaking panoramic views, highlighting the tranquil atmosphere that enhances a relaxing and memorable stay.

• Spacious and comfortable rooms are frequently mentioned, with heaters and warm blankets provided for cooler weather.
• The staff's kindness and helpfulness receive consistent commendation, with special mentions for Khalid, Ahmed, and Mustafa's attentive service.
• Visitors enjoy the fresh and delicious breakfast, finding the on-site mini-market convenient for basic needs.
• The peaceful, secluded setting away from city noise is a key draw for those seeking relaxation in nature.

Areas to improve

Some guests report challenges with accessing the resort due to steep, winding mountain roads and note deficiencies in basic in-room amenities.

• The access roads to the resort are described as steep and challenging, particularly in foggy conditions.
• Many guests noted the absence of water kettles or facilities for hot beverages within their rooms.
• Breakfast options are sometimes described as limited, and Wi-Fi signal can be weak in certain areas.
• Some visitors experienced a lack of amenities such as cleaning supplies or issues with heating maintenance.

What guests love

Saudi guests praise Lahza Hills Resort's stunning location, offering breathtaking mountain views and a serene atmosphere ideal for relaxation.

• Visitors highlight the resort's beautiful panoramic mountain vistas.
• Many guests commend the staff for their polite service and quick responses.
• The tranquil environment is noted as perfect for enjoying nature.
• Guests appreciate the resort's cleanliness and comfortable facilities.

Areas to improve

Saudi visitors encounter some challenges with access to the resort, alongside limitations in basic in-room amenities.

• Some guests find the road to the resort steep and requiring careful navigation.
• Travelers note the absence of kettles or hot drink preparation facilities in rooms.
• The breakfast selection is occasionally mentioned as limited in variety.
• Internet connectivity is reported to be weak in certain areas.

What guests love

Emirati guests praise the resort's stunning mountaintop location, offering beautiful views and tranquility away from city noise.

• Emirati families highlight the spacious rooms and the scenic natural surroundings.
• Emirati visitors note the fresh and good quality breakfast.
• Guests appreciate the personalized attention and attentive service from staff, with special mention of the manager.

Areas to improve

Some Emirati guests encountered minor challenges with services and amenities, slightly impacting their overall experience.

• A few visitors noted weak internet connectivity in certain areas of the resort.
• Some guests mentioned the absence of basic amenities like kettles and refrigerators in apartments.
• A few visitors observed staff unavailability in specific facilities, such as the Moroccan bath.

What guests love

Kuwaiti visitors enjoyed their stay at Lahza Hills Resort, praising the beautiful location and the tranquil natural surroundings it offers.

• Guests appreciated the wonderful setting and scenic views.
• They noted the peaceful atmosphere and charming nature.
• The staff and service were found to be very good.

Areas to improve

Some Kuwaiti visitors noted the absence of essential amenities in the immediate vicinity of the resort.

• There was a lack of nearby shops or grocery stores.

What guests love

Qatari guests appreciate the resort's breathtaking views and tranquil atmosphere, noting the staff's efforts to provide good service.

• Spacious rooms offer lovely views, with heating facilities provided.
• Staff members, like Khalid and Ahmed, show dedication in meeting guest requests.
• The location is considered good and offers decent value for money.

Areas to improve

Some Qatari guests encountered challenges with understaffing, a basic breakfast, and operational issues during their stay.

• The resort appears to be understaffed.
• Breakfast is very basic and lacks variety.
• Credit card payment was unavailable, requiring cash transactions.

What guests love

Omani guests find their stay at the resort truly enjoyable, largely due to the stunning panoramic views and relaxing scenery.

• Omani families highlight the staff's kindness and helpfulness, with special mentions for Khalid, Ibrahim, and Ahmed.
• Omani visitors appreciate the clean and spacious rooms, noting the convenience of available parking.
• The breakfast is considered good with decent variety, and the location is conveniently close to the lake.

Areas to improve

Some Omani visitors encountered challenges regarding the resort's infrastructure and services, alongside concerns about pricing.

• Guests mention the access road to the resort is steep and winding, located far from main areas.
• The breakfast is described as limited and unsatisfactory, with some furniture noted as being old.
• Poor Wi-Fi signal and small bathroom sizes were also points of feedback.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

ÇAYIROBA MAH. PLATI KÜME EVLERİ NO:106 ÇAYKARA/TRABZON, 61960 Çaykara, Turkey