Lala Grand Hotel
Hotel in Erzurum, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's central location, offering easy access to services and attractions, alongside praise for cleanliness and staff friendliness.
- The hotel boasts a prime location, conveniently close to restaurants and amenities for easy exploration.
- Guests frequently commend the high standard of cleanliness maintained throughout the rooms and common areas.
- Reception staff and hotel personnel are noted for their kind and helpful interactions with visitors.
- The breakfast buffet is described as varied and served in a spacious, pleasant dining hall.
Areas to improve
A few guests noted the high cost of certain extra services, while others experienced issues with the air conditioning not functioning properly in their rooms.
- The pricing for some amenities, such as laundry services and specific food items, was considered expensive.
- Some visitors reported that the air conditioning system was not operational during their stay.
- One guest mentioned that the sound insulation between rooms could be improved.
What guests love
Kuwaiti visitors praise the hotel's central location in Erzurum, facilitating easy access to tourist attractions, alongside the delicious and varied food offered at the restaurant and buffet.
- Prime location offering convenient access to tourist spots without needing a car.
- Delicious and diverse food options at the restaurant and breakfast buffet.
- High standards of cleanliness observed in rooms and hotel facilities.
- Cooperative and friendly staff providing a welcoming reception and farewell.
Areas to improve
Despite positive experiences, some Kuwaiti visitors noted a weakness in the sound insulation within the rooms.
- Sound insulation in the rooms is considered weak.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
Show all amenities (60)
- Outdoor furniture
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Drying rack for clothing
- Clothes rack
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Kid-friendly buffet
- Kids' meals
- Bar
- Restaurant
- Invoice provided
- Lockers
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
Where it is
8 Cennet Çeşme Caddesi, 25100 Erzurum, Turkey