Legacy Ottoman Hotel Istanbul Old City

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and the helpfulness of its staff, contributing to a pleasant stay.

• The hotel boasts a prime location, offering easy access to key attractions.
• Staff members are consistently noted for their kindness and supportive attitude.
• Rooms are described as spacious and comfortable, providing a welcoming atmosphere.
• Guests appreciate the assistance and local recommendations offered by the team.

Areas to improve

Some guests noted that the hotel's interior requires renovation, with occasional remarks on cleanliness and service aspects.

• Several guests mentioned that the hotel's interior is in need of modernization.
• There were comments regarding room cleanliness, particularly concerning carpets.
• Improvements in sound insulation and privacy were suggested by some visitors.
• A few guests indicated that certain service elements could be enhanced.

What guests love

Saudi guests praise the hotel's prime location, placing them directly in the heart of the desired area, with special thanks to staff like Mr. Nadeem, Ms. Salma, and Seif for their hospitality and care.

• The hotel's strategic location puts guests right in the middle of the action.
• Staff members like Mr. Nadeem, Seif, and Salma are highlighted for their friendly service and assistance.
• Families enjoyed comfortable and well-equipped rooms during their stay.
• The overall atmosphere of the hotel is described as welcoming and peaceful.

Areas to improve

Some Saudi visitors encountered challenges related to room service and sound insulation, alongside comments regarding carpet cleanliness in one room.

• Some service issues were resolved thanks to the intervention of guest relations staff.
• A need for improved room insulation for better privacy was noted by some guests.
• A concern about carpet cleanliness was mentioned for one of the rooms.
• One guest experienced an unpleasant interaction with an unhelpful reception staff member.

What guests love

Emirati guests highlight the hotel's convenient location and the friendly, helpful staff as key positives during their stays.

• The hotel's prime location is convenient for exploring the city.
• Staff members are consistently described as welcoming and ready to assist.
• Concierge and front desk services are appreciated for their helpfulness.

Areas to improve

A few Emirati guests noted that the rooms show signs of wear and that the hotel's overall condition does not quite match a five-star expectation.

• The rooms are described as a bit tired and could benefit from updates.
• Some guests felt the property's amenities did not fully align with a five-star rating.
• The busy location can occasionally lead to some noise.

What guests love

Kuwaiti guests appreciate the hotel's prime location near key tourist attractions and the friendly, helpful service provided by the staff.

• The hotel boasts a strategic location, offering easy access to major sightseeing spots.
• Guests valued the warm service and prompt assistance from the hotel team.
• Issues were resolved effectively, with satisfactory upgrades offered when needed.

Areas to improve

Some Kuwaiti guests encountered issues with room reservations and availability, alongside comments regarding the antique furnishings.

• An overbooking incident caused a delay in room allocation for some visitors.
• There were minor remarks concerning the hotel's antique furniture style.

What guests love

Omani guests appreciate the hotel's prime location near attractions and highlight the friendly service and spacious, comfortable rooms.

• The hotel boasts a strategic location close to major points of interest.
• Staff members are noted for their kindness and helpfulness.
• Rooms are generously sized and provide a comfortable stay.
• Breakfast is good and meets expectations.

Areas to improve

Despite the convenient location, some Omani visitors noted the hotel's interior requires renovation, with comments on housekeeping standards and value.

• The hotel's interior facilities are in need of modernization.
• Housekeeping services were not consistently up to standard.
• The price point was considered high relative to the current condition.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Hobyar Mahallesi Hamidiye Caddesi No:16 Sirkeci, Fatih, 34112 Istanbul, Turkey