Life Point Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's good central location, offering easy access to shopping and dining, alongside the consistently friendly and helpful staff.

• Guests highlight the strategic location, conveniently situated near the main square and bustling commercial streets.
• Many visitors commend the reception staff for their cooperation and kindness, with specific mentions of individuals like Ramez.
• Rooms are described as clean and comfortable, with appreciation for spacious suites.
• The breakfast is considered good and varied, offering reasonable value.

Areas to improve

Some guests encountered issues with small room sizes and limited amenities, alongside remarks on breakfast quality and certain service aspects.

• Comments indicate that some rooms are small and lack adequate storage or essential amenities.
• Maintenance issues were noted in some facilities, such as bathrooms or air conditioning.
• Several visitors found access by car challenging due to narrow surrounding streets.
• Observations were made regarding smoke odors in common areas or rooms.

What guests love

Saudi guests frequently praise the hotel's prime location in the city center, making it an ideal base for exploring commercial streets and nearby attractions.

• The cleanliness of the rooms and common areas is consistently highlighted as a positive point.
• Many visitors commend the staff's helpfulness and friendly demeanor, with specific mentions of certain employees.
• The proximity to shopping areas, restaurants, and essential services is a frequently cited advantage.
• Guests often find the pricing to be reasonable given the convenient location and services offered.

Areas to improve

Some Saudi guests noted that rooms can be small, with comments regarding pillow comfort and the quality of the breakfast buffet.

• A few visitors experienced challenges reaching the hotel by car due to narrow surrounding streets.
• Maintenance issues in some rooms were reported, including problems with bathroom fixtures or lighting.
• The breakfast buffet is described by some as simple and repetitive, with occasional remarks about unfriendly staff in that area.
• A small number of guests mentioned unpleasant odors, such as smoke, in certain hotel areas or rooms.

What guests love

Emirati guests praise the hotel's prime city-center location, offering convenient access to markets and vibrant areas.

• Visitors appreciate the central location, close to shops and dining.
• Staff are frequently noted for their welcoming attitude and helpfulness.
• The breakfast is often highlighted as good and varied.
• Rooms, particularly spacious suites for families, are described as clean and comfortable.

Areas to improve

Some Emirati guests encountered issues with small room sizes, air conditioning performance, and difficulty locating the hotel via digital maps.

• A few guests mentioned rooms were too small and lacked amenities.
• Problems with air conditioning cooling and bathroom facilities were noted.
• Some visitors reported challenges finding the hotel using navigation apps.
• Comments suggested a need for updating furniture and interior decor.

What guests love

Kuwaiti guests praise the hotel's prime location, situated centrally for easy access to city attractions and shopping areas. They also highlighted the polite and helpful staff, with special commendation for Mr. Ramez.

• The location is good, close to shopping centers and tourist spots.
• Staff members are cooperative and pleasant, with particular praise for Mr. Ramez.
• Rooms are spacious and offer nice city views.
• Breakfast is varied and tasty, with convenient nearby parking.

Areas to improve

While most Kuwaiti guests enjoyed their stay, a few noted that the breakfast selection could be improved to better meet expectations.

• A few guests found the breakfast options to be limited.
• No other significant negative feedback was noted.

What guests love

Bahraini guests appreciate the hotel's vibrant location and proximity to amenities, alongside the warm hospitality and attentive service from helpful staff.

• The hotel boasts a central location, offering easy access to services and lively areas.
• Staff provide friendly service and valuable assistance with arranging tours and activities.
• Spacious and comfortable suites with sea views and pleasant balconies are available.
• Guests commend the kindness of reception staff and their readiness to assist.

Areas to improve

Despite general praise, some Bahraini guests noted shortcomings in the job ethics of certain reception staff.

• A lack of professional conduct was observed with some reception staff.
• Certain employees did not provide the required customer support.

What guests love

Omani guests appreciated their stay at Life Point Hotel, highlighting its convenient location near key areas and the helpfulness of the staff.

• Omani visitors noted the friendly and kind demeanor of the hotel staff.
• The hotel's strategic location was praised for its proximity to shopping and downtown areas.
• Breakfast offerings were generally considered good.
• Convenient free car parking was a welcomed amenity.

Areas to improve

Some Omani guests encountered issues regarding room amenities and the hotel's internal environment.

• Curtains were noted as not being blackout, allowing sunlight into rooms.
• A persistent smoke smell was present in reception and restaurant areas.
• Furniture was described as old, with rooms feeling cramped.
• The shower in the toilet was reported to be not functioning well.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Kemerkaya Mahallesi Halkevi Caddesi No:27 Ortahisar, Trabzon, 61100 Trabzon, Turkey