Lilium Hotel & Suites
Hotel in Bursa, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's convenient location and spacious, clean rooms, highlighting the helpfulness and professionalism of the staff.
- The prime location is consistently noted for its convenience to shops and attractions.
- Staff members are often commended for their welcoming attitude and attentive service.
- Rooms and apartments are appreciated for their generous size and comfortable amenities.
- The breakfast selection and rooftop restaurant views receive positive mentions.
Areas to improve
A few guests noted minor issues, including repetitive breakfast options and occasional maintenance concerns, alongside suggestions for improved room service consistency.
- Some guests found the breakfast menu to be repetitive on consecutive days.
- Minor points were raised regarding room maintenance or ventilation system performance.
- A few travelers mentioned that certain beds or pillows lacked comfort.
- There were comments suggesting that room cleaning service could be more consistent.
What guests love
Saudi guests frequently praise the hotel's prime location and proximity to essential amenities, alongside the staff's consistent helpfulness and welcoming nature.
- The hotel boasts a strategic location, offering easy access to markets and key areas.
- Many visitors highlighted the warm hospitality and cooperative attitude of the staff.
- Suites and apartments are noted for their spaciousness, cleanliness, and good facilities.
- Guests enjoyed the pleasant views and comfortable amenities provided.
Areas to improve
A few Saudi guests noted minor issues concerning bed comfort or facility functionality, with some varied experiences regarding customer service.
- Some guests found the beds or pillows to be less comfortable.
- Occasional issues were reported with elevator performance or air conditioning.
- A few visitors mentioned slow service or inconsistent staff responsiveness.
What guests love
Emirati guests praise the hotel's convenient location, its proximity to shopping and amenities, along with the spacious rooms and high standards of cleanliness.
- The central location is ideal for easy access to everything needed.
- Staff members are friendly and helpful, providing attentive service.
- Rooms are spacious and well-equipped, offering pleasant views.
- High cleanliness levels contribute to a comfortable stay.
Areas to improve
A few Emirati guests noted that breakfast options were limited and could benefit from more variety.
- Breakfast variety was limited and not up to expectations for some visitors.
- One guest mentioned that most aspects of their stay were unsatisfactory.
What guests love
Kuwaiti guests frequently praise the hotel's convenient location and spacious, clean rooms, contributing to a comfortable stay.
- Staff members, particularly at reception, are noted for their kindness and helpfulness.
- The hotel's prime location is convenient for accessing nearby attractions and markets.
- Rooms are described as large and well-organized, with some units offering useful amenities.
- The restaurant is considered a good option, and some guests enjoyed the dining area's view.
Areas to improve
Some Kuwaiti guests reported issues with daily room cleaning and food service quality, alongside minor technical inconveniences.
- Daily cleaning services were noted as needing improvement by some visitors.
- Breakfast offerings were perceived as repetitive by several guests.
- Ventilation system issues allowed odors from other rooms to permeate.
- Instances of unprofessional responses to guest concerns or technical problems were mentioned.
What guests love
Qatari guests found their stay at Lilium Hotel & Suites to be wonderful, highlighting its convenient location and high standards of service.
- The hotel is noted for its cleanliness and the polite, professional demeanor of its staff.
- Specific staff members were praised for their helpfulness and attentiveness to guest needs.
- The breakfast, served in a beautiful rooftop setting, was appreciated for its quality and variety.
- A complimentary suite upgrade was a well-received gesture.
What guests love
Bahraini guests found the newly opened hotel to be a comfortable and distinguished stay, often exceeding their expectations.
- The central location, close to markets and shopping areas, was praised.
- Guests appreciated the generous hospitality and room upgrades to spacious apartments.
- Staff members were noted for their friendliness and helpfulness, with special mentions for Edib and Kardelen.
- The rooftop restaurant with its pleasant view and efficient room service were enjoyable aspects.
Areas to improve
Overall, Bahraini guests reported a very positive experience with minimal notable complaints.
- Some guests mentioned experiencing noise originating from the street.
- Parking in front of the hotel presented a challenge for a few, though valet service was available.
What guests love
Omani guests appreciated Lilium Hotel & Suites, noting its convenient location and the good service from its staff, contributing to a wonderful stay.
- The hotel boasts a good and convenient location.
- Staff members were helpful and provided attentive service.
- The overall accommodation experience was very satisfying.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Slippers
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Show all amenities (42)
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- Landmark view
- View
- Terrace
- Electric kettle
- Socket near the bed
- Clothes rack
- Dining area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Telephone
- TV
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Wake-up service
- 24-hour front desk
- Room service
- Safety deposit box
- Air conditioning
- Smoke-free property
- Carpeted
- Heating
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Where it is
Haşim İşcan Caddesi, 16220 Bursa, Turkey