LUSTRA GARDEN SUİTE

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Guests frequently praise the spaciousness of the apartments and the beautiful views they offer, complemented by the staff's helpfulness and readiness to assist.

• The apartments are noted for their generous size and airy design, providing guests with ample comfort.
• Visitors commend the stunning natural scenery and captivating sea and mountain vistas.
• Staff members, particularly individuals like Fahd and Mohammed, are highlighted for their welcoming demeanor and professional service.
• Many guests find the accommodation offers good value for money.

Areas to improve

Some guests encounter challenges related to facility maintenance, cleanliness in certain areas, and the location's distance from essential services.

• Recurring guest complaints mention the need for regular maintenance of furniture and facilities like bathrooms and doors.
• Some visitors point out cleanliness issues, such as unpleasant odors or the presence of small insects.
• The property's distance from shops and essential services poses an inconvenience, requiring guests to use a car for transportation.
• A few guests experienced weak internet service or non-functional amenities like televisions.

What guests love

Saudi guests praise the spacious and comfortable apartments, featuring beautiful views of the sea and surrounding nature, offering a pleasant stay for families and groups.

• The apartments are noted for their large size and generous layout, providing extra comfort.
• Scenic sea and nature views are highlighted as significant attractions.
• Many Saudi visitors commend the staff's helpfulness and friendly demeanor, particularly Fahd and Mohammed.
• The apartments are considered a suitable choice for larger families due to their capacity.

Areas to improve

Some Saudi guests encountered issues with facility maintenance, including broken bathrooms and air conditioning units, alongside cleanliness concerns and the presence of some insects.

• Recurring comments mention the need for bathroom maintenance, including issues with toilets and sinks.
• Some guests reported general cleanliness problems, such as unpleasant odors or insufficient cleaning services.
• The presence of insects in the apartments was noted by some, affecting their comfort.
• Guests reported malfunctioning or weak-performing air conditioning units.

What guests love

Emirati guests appreciate the spacious and clean apartment, with particular praise for its location and the beautiful views it offers.

• The apartment is noted for its cleanliness and good arrangement.
• Ample space within the apartment provides extra comfort.
• Views from the apartment are considered lovely and appealing.

Areas to improve

Some Emirati guests noted that the apartment is situated a noticeable distance from the main road.

• The location requires a walk of approximately 700 meters to reach the main street.
• The distance from the main road might be inconvenient for some visitors.

What guests love

Qatari visitors praise the spacious and fully equipped apartment, highlighting its stunning panoramic views and convenient location near the airport and beach.

• The apartment features generous space, large rooms, and balconies offering diverse natural vistas.
• Guests commend the staff's cooperation and good demeanor, particularly Mr. Fahd, who was helpful and accommodating.
• Visitors enjoy the appealing location close to essential amenities, complemented by a beautiful, green approach road.

What guests love

Omani guests appreciate the spacious and clean apartments, highlighting the good value for money and friendly staff service, particularly Abdulaziz.

• The apartments are noted for their spaciousness and cleanliness, offering beautiful sea views from balconies.
• Visitors value the good money spent for the accommodation and the service provided.
• Staff interactions are praised for being polite, especially Abdulaziz, enhancing the positive experience.
• The location is suitable for those seeking tranquility and can accommodate a large number of guests.

Areas to improve

Omani guests face challenges regarding access to services and the essential need for a private car due to the apartments' elevated and remote location.

• A nearby construction pit is considered a significant hazard due to the lack of warning barriers.
• Guests emphasize the necessity of having a private car to reach the apartments and services.
• The location is noted as being distant from services and shops, requiring car travel.
• Improvements in regular maintenance and Wi-Fi signal strength are suggested for a better stay.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine
• Refrigerator

Where it is

Cimenli Mahallesi. 3822 Nolu Sokak, Dış kapı: 28 iç kapı: 4, Ortahisar/Trabzon, 61100 Trabzon, Turkey