Luxon Hotel Sakarya

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests appreciate the hotel's convenient location near various services and amenities, alongside general cleanliness and the friendly demeanor of many staff members.

• The strategic location, offering easy access to restaurants and shops, is frequently praised.
• Rooms are noted for being spacious and clean, often featuring modern furnishings.
• Staff are described as friendly and helpful, with specific individuals receiving commendations.
• Breakfast is considered good with traditional options, and parking availability is a plus.

Areas to improve

Some Arab guests encounter issues with poor sound insulation between rooms, leading to noise disturbances and unwanted odors.

• Guests report weak soundproofing between rooms, allowing noise and smells from adjacent units to be heard.
• Room air conditioning is a point of concern, often described as weak or centrally controlled, causing rooms to be too warm.
• Some feedback suggests the breakfast could be improved in terms of variety and quality, alongside maintenance needs in rooms.
• Limited parking availability and occasional issues with room key card functionality are also mentioned.

What guests love

Saudi guests appreciate the hotel's prime location near essential services and dining options, alongside the cleanliness of rooms and common areas contributing to a comfortable stay.

• The strategic location close to vital amenities and restaurants.
• Cleanliness of the premises and rooms enhancing guest comfort.
• The staff's pleasant and helpful interactions with visitors.
• A varied and good breakfast that meets many expectations.

Areas to improve

Some Saudi guests noted the high prices relative to the value received, along with comments regarding sound insulation and smoking odors in certain rooms.

• Perceived high prices compared to guest expectations.
• Inadequate sound insulation between adjacent rooms.
• Presence of smoke odors in some rooms or corridors.
• Limited variety or quality of breakfast for some visitors.

What guests love

Emirati guests appreciate the hotel's convenient location, close to dining and shopping, along with its overall cleanliness.

• The diverse and delicious traditional Turkish breakfast is a highlight for many.
• Staff, particularly at reception, are noted for their friendly and helpful service.
• The hotel's proximity to restaurants and shops is convenient for walking.

Areas to improve

Some Emirati guests encountered issues with sound insulation between rooms and limited parking availability.

• Poor soundproofing is a recurring concern, with guests hearing noise from adjacent rooms.
• The limited on-site parking is a drawback for visitors, especially those with rental cars.
• A few guests found the daily activation of room keys and internet access to be inconvenient.

What guests love

Kuwaiti guests appreciate the hotel's pleasant location and tranquil atmosphere, along with the welcoming and refined service provided by most staff members.

• The elevated, quiet location offers a nice view.
• Reception and staff are friendly and cooperative.
• The hotel is generally clean and tidy.
• Rooms are spacious and comfortable for guests.

Areas to improve

Some Kuwaiti guests noted issues with room insulation, leading to significant noise disturbance from adjacent rooms, alongside comments regarding certain services and facilities.

• Poor soundproofing between rooms causes considerable disturbance.
• Some staff members are uncooperative; the elevator is small and slow.
• Room air conditioning was not adequate at times.
• Parking spaces in front of the hotel are limited.

What guests love

Qatari guests appreciated the good services and clean facilities at Luxon Hotel, highlighting the staff's helpfulness and efficiency.

• Rooms are spacious and clean, with furniture appearing new.
• Check-in and check-out processes were noted as quick and smooth.
• The hotel's location is quiet and offers convenient parking.

Areas to improve

Some Qatari visitors encountered issues with room comfort and the quality of certain basic hotel amenities.

• Concerns were raised about weak air conditioning and peeling paint in rooms.
• Furniture showed signs of damage, and the bathroom lacked a door, leading to water spillage.
• Breakfast variety was limited and served at an adjacent external venue.

What guests love

Bahraini guests found their stay at Luxon Hotel Sakarya enjoyable, appreciating the hotel's wonderful decorations and spacious rooms.

• The hotel's decor was noted as delightful.
• Rooms were spacious and comfortable.
• The overall location of the hotel is good.
• Convenient parking availability was a plus.

Areas to improve

Some Bahraini visitors encountered issues with staff behavior and found certain bedrooms to be too small for their comfort.

• The behavior of one staff member was a point of concern.
• A bedroom was described as too small for comfort.
• Food variety was noted as limited.

What guests love

Omani guests appreciate the hotel's convenient location, noting its proximity to various dining options for convenient access.

• The hotel's location is close to restaurants.
• The hotel's location is good.
• Easy access to dining venues.

Areas to improve

Some Omani guests experienced issues with sound insulation between rooms and a lack of adequate air conditioning, impacting their comfort.

• Poor sound insulation between rooms.
• Insufficient air conditioning.
• Feeling hot inside the room.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Kemalpaşa mah , Kartepe Sk.No:4 54100 Serdivan/Sakarya, 54100 Sakarya, Turkey