Macartaşı Hotel
Hotel in Macka, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's attractive location overlooking the river and mountains, with particular praise for the charming views and convenient proximity to the city.
- Many guests noted the overall cleanliness and tidiness of the property.
- Prices were considered good when booking online.
- Guests valued the presence of amenities like waterfalls and restaurants serving delicious food.
Areas to improve
Some Arab guests encountered negative experiences related to poor staff interactions, alongside issues with cleanliness and unexpected price increases.
- Some guests reported being charged extra fees or higher prices than advertised.
- Complaints were made regarding insufficient cleanliness and lack of hot water.
- Visitors mentioned experiencing unprofessional and unwelcoming interactions with reception staff.
What guests love
Saudi guests appreciate the hotel's beautiful location and charming views, alongside its overall cleanliness and tidiness.
- The hotel boasts a prime location with lovely views.
- Guests commend the cleanliness and orderliness of rooms and facilities.
- Staff are noted for their welcoming reception and smiles.
- The on-site restaurant offers delicious meals.
Areas to improve
Some Saudi guests encountered negative experiences involving unprofessional staff interactions, alongside issues with pricing and cleanliness.
- Unprofessional conduct from staff was reported during check-out procedures.
- Guests complained about price discrepancies from the original booking or unjustified fees.
- Cleanliness issues and occasional lack of hot water were noted.
- Certain rooms were described as cramped and uncomfortable.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (58)
- River view
- Mountain view
- Garden view
- Outdoor furniture
- Patio
- Terrace
- Garden
- Socket near the bed
- Desk
- Streaming service (like Netflix)
- Satellite channels
- TV
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Designated smoking area
- Air conditioning
- Smoke-free property
- Mosquito net
- Wake-up service
- Tile/Marble floor
- Heating
- Soundproofing
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Hot tub/Jacuzzi
Where it is
Öğütlü mah.kenan oltan cad no:67 Maçka Trabzon Öğütlü mah.kenan oltan cad no:67 Maçka Trabzon, 61770 Macka, Turkey