MAHAL Otel PENDİK

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciated the warm and cooperative attitude of the hotel staff, contributing to a pleasant stay.

• The staff is friendly and helpful, offering assistance.
• The hotel's location is convenient and satisfactory.
• The reception was cheerful and answered inquiries.

Areas to improve

Some guests encountered room comfort issues, including ventilation and noise problems, alongside a lack of Wi-Fi service.

• Certain rooms experienced undesirable odors.
• External noise affected sleep quality.
• Wi-Fi service was unavailable for some visitors.

What guests love

Saudi guests appreciated the hotel's staff for their genuine kindness and helpfulness, noting their cooperative and welcoming attitude throughout their stay.

• Staff were consistently friendly and cooperative.
• Quick responses to guest inquiries.
• Warm welcome from the reception team.

Areas to improve

Saudi visitors encountered comfort issues within their rooms, such as lingering odors and street noise, which negatively impacted their ability to rest well.

• Noticeable smoking odor in the room.
• Street noise disrupted sleep quality.
• Rooms felt cramped and uncomfortable.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Lokman Hekim Cd. No.31 31, Pendik, 34890 Istanbul, Turkey