Marcello Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciated the hotel's pleasant location, highlighting the good staff interaction and good manners they experienced.
- The hotel boasts a nice location offering a beautiful view.
- Guests praised the polite service and high ethical standards of the staff.
- The overall stay was comfortable for visitors.
Areas to improve
Some Arab guests encountered an unsatisfactory experience involving a mandatory relocation before their stay concluded, alongside limited breakfast options.
- Certain guests were unexpectedly moved from the hotel to another location.
- The variety offered at breakfast did not meet guest expectations.
- A relocation issue occurred shortly before the scheduled departure.
What guests love
Saudi guests commend the hotel staff's good conduct and high ethical standards, alongside its appealing location which contributes to a pleasant stay.
- Saudi visitors highlighted the staff's good demeanor and professional ethics.
- The hotel's beautiful location was frequently praised by Saudi guests.
- Saudi families enjoyed a comfortable experience during their stay.
Areas to improve
Some Saudi guests experienced dissatisfaction due to being compulsorily moved to another hotel before their stay concluded, alongside a limited breakfast selection.
- Certain Saudi guests were unexpectedly relocated to a different hotel prior to their departure.
- The breakfast offerings were noted as lacking variety.
- Some Saudi visitors perceived a change in service treatment shortly before their checkout.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- View
- Terrace
- Cleaning products
- Socket near the bed
- Clothes rack
- Dining area
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Snack bar
- Bar
- Minibar
- Tea/Coffee maker
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Laptop safe
- Packed lunches
- Soundproof rooms
- Elevator
- Ironing facilities
- Airport shuttle
Where it is
Mimar Kemalettin Mah. Koska Cad. No:31, Fatih, 34200 Istanbul, Turkey