Mardan Palace

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Guests praise the hotel's elegant design and elegant ambiance, highlighting the good quality and variety of food offered.

• The staff's professionalism and attentive service are frequently noted by visitors.
• Children's activities and care are highlighted as a positive aspect of the stay.
• The hotel is considered a great option for families due to its facilities.

Areas to improve

Some guests noted the high pricing, with comments regarding unexpected additional costs or services not being fully inclusive.

• Unpleasant odors were reported in the room air conditioning systems.
• Certain staff interactions were perceived negatively, with some guests feeling exploited.
• Concerns were raised about the value of certain services relative to the overall cost.

What guests love

Saudi guests praise Mardan Palace for its elegant design and refined stay, highlighting professional service and attention to detail.

• Guests note a high standard of cleanliness throughout the hotel.
• Many commend the quality and variety of food served in the restaurants.
• Visitors thank the cooperative and professional staff for their hospitality.

Areas to improve

Some Saudi visitors found the pricing high relative to services, with remarks concerning aspects like children's activities.

• Some guests feel the accommodation cost is high, preferring breakfast-only options.
• An unpleasant smell in the room air conditioning was noted by some visitors.
• Children's activities and evening shows were mentioned as not meeting expectations.

What guests love

Emirati guests enjoyed a pleasant stay at Mardan Palace hotel, praising the quality of food and the variety of family-friendly facilities.

• The quality and variety of food were highlighted as a key positive aspect.
• Visitors appreciated the family-oriented facilities, especially the care for children.
• The level of service provided by the staff was well-regarded.

Areas to improve

Some Emirati visitors encountered negative experiences related to financial dealings and the behavior of certain staff members.

• A few guests felt they were overcharged for additional services.
• The behavior of some staff was described as unfriendly or aggressive.
• One visitor reported an attempt to overcharge for taxi services.

What guests love

Qatari guests had a very pleasant stay at Mardan Palace, highlighting the good food and the welcoming, helpful staff.

• The food was a standout, with many enjoyable options.
• Service was good and the staff were very welcoming.
• Numerous facilities contributed to a very agreeable visit.

Areas to improve

Qatari visitors noted that certain restaurants were excluded from the 'all-inclusive' package, and the hotel's location was somewhat remote.

• Some restaurants were not part of the 'all-inclusive' offering.
• The hotel is situated far from the city center.
• Transportation options were limited, relying on hotel-arranged taxis.

Amenities

• Towels
• Linens
• Garden view
• View
• Outdoor furniture
• Beachfront
• Sun deck
• Private beach area

Where it is

Kundu Mah. Yaşar Sobutay Bulvarı No;450/1, 07112 Aksu Antalya, 07110 Lara, Turkey