Mari Suites Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests commend the hotel's friendly and professional staff, highlighting the cleanliness and comfort of the rooms.

• Visitors appreciate the welcoming and cooperative reception and restaurant teams.
• Rooms are noted for being spacious and cleaned daily, ensuring a pleasant stay.
• Many describe the breakfast as very good, sometimes the best they've had.

Areas to improve

Some guests encountered issues with pillow comfort, service quality, and parking challenges, alongside noise concerns.

• A few guests mentioned uncomfortable pillows and difficulties with parking availability.
• Concerns were raised about service quality, including extra charges for certain breakfast items.
• Reports indicated noise issues within rooms due to less-than-soundproof walls.

What guests love

Saudi guests found Mari Suites Hotel to be a pleasant stay, highlighting spacious and clean rooms, along with a good breakfast.

• Rooms are spacious and clean, offering a comfortable stay.
• Reception staff are cooperative and speak English well.
• The breakfast is well-prepared and appreciated by visitors.
• Friendly interactions with staff enhance the overall experience.

Areas to improve

Some Saudi visitors noted minor issues with pillow comfort and communication challenges with restaurant staff regarding English proficiency.

• Pillows were found to be uncomfortable by some guests.
• Restaurant staff communication in English was limited.
• The hotel's location is situated on a slightly downhill slope.

What guests love

Emirati guests praised the hotel's attentive service and staff friendliness, noting the quality and comfort of the suites.

• Staff members are consistently friendly, helpful, and professional.
• Suites are noted for being spacious and comfortable.
• Warm hospitality was appreciated from the restaurant team and chefs.

Areas to improve

Some Emirati guests encountered issues with unavailable facilities or unexpected room conditions, impacting their stay.

• Certain facilities, like the spa, were not operational as anticipated.
• Some rooms lacked windows and had issues with soundproofing.
• Breakfast was served in rooms due to restaurant unavailability.

What guests love

Qatari guests appreciated the friendly and helpful service from the reception staff, along with the daily cleanliness of the rooms.

• Staff members were accommodating and provided valuable assistance.
• Rooms were maintained at a high standard of cleanliness daily.
• Connected rooms were a welcome feature, ideal for families.
• The breakfast quality was deemed acceptable.

Areas to improve

Some Qatari guests encountered challenges with parking availability and faced additional charges for certain food items.

• Parking presented an issue, requiring guests to leave car keys at reception.
• Extra charges were applied for specific items, such as omelets.
• Additional payment was necessary for certain breakfast components.

What guests love

Omani guests appreciated the warm welcome and professional, helpful service from the staff, noting the comfort of the rooms and beds.

• A very warm welcome with professional and helpful staff.
• Comfortable rooms and beds ensuring a good night's sleep.
• Breakfast was highlighted as good among Istanbul hotels.

Areas to improve

Some Omani guests experienced issues with service quality, describing old sofas and noise within the rooms, alongside a challenging location.

• Low quality of services provided.
• Old sofas and noticeable noise within the rooms.
• The hotel's location is situated on a very steep hill.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Taşocağı Caddesi no:27, Kagithane, 34403 Istanbul, Turkey