Marvell City Otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location, proximity to amenities and shopping, alongside its general cleanliness and attention to detail.

• The convenient location offers easy access to restaurants, shops, and malls.
• Staff are frequently praised for their professionalism, helpfulness, and welcoming demeanor.
• Cleanliness and the care taken with room details are noted positively.

Areas to improve

Some Arab guests mentioned a lack of variety in breakfast options, issues with external noise insulation, and the compact size of certain rooms.

• Breakfast offerings are noted as repetitive and lacking variety.
• Concerns were raised about insufficient soundproofing from street noise.
• Some rooms are described as small, with comments on the hotel entrance and parking access.

What guests love

Saudi guests appreciate the hotel's prime location and its proximity to essential services, along with the pleasant interactions with some staff members who left a good impression.

• The hotel's strategic location offers convenient access to surrounding facilities and services.
• The valet parking service provided by trained staff is a convenient feature.
• Friendly reception and courteous service from certain staff members were noted positively.

Areas to improve

Some Saudi guests encountered challenges with the unconventional hotel entrance, parking access difficulties, and noted concerns regarding room comfort and amenities.

• The hotel's entrance, passing through a lounge area, was found inconvenient, particularly for families.
• Accessing the hotel's parking and some rooms was described as difficult or cramped.
• A few guests mentioned uncomfortable beds and the absence of certain basic facilities.

What guests love

Emirati guests appreciate the hotel's cleanliness and attention to detail, along with its convenient location offering easy access to dining and shopping options.

• High standards of cleanliness and meticulous attention to detail throughout the hotel.
• The hotel's location is close to restaurants, shops, and a shopping mall.
• Staff members are professional and provide good service.

Areas to improve

Some Emirati guests noted that breakfast could offer more variety, while others experienced noise from the road or occasional unpleasant smells from the bathroom sink.

• The breakfast selection could benefit from increased variety.
• Rooms facing the road may be subject to traffic noise.
• Occasional unpleasant odors were noted when using the bathroom sink.

What guests love

Kuwaiti guests praise the hotel's convenient location near essential amenities and highlight the staff's polite and helpful service.

• Strategic location offering easy access to shopping and services.
• Friendly and respectful staff providing valuable assistance.
• Restaurant offers a good dining experience.

Areas to improve

Kuwaiti guests note challenges including poor sound insulation from the street and the absence of key recreational facilities.

• Inadequate soundproofing from street noise.
• Rooms are compact and feel somewhat cramped.
• Lack of amenities such as a swimming pool or gym.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kalkinma Mah. Farabi Cad. No:20, 61000 Trabzon, Turkey