Masklavi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests praise the tranquil atmosphere and serene natural surroundings, highlighting the beautiful views that contribute to a relaxing and comfortable stay.

• The helpful and friendly staff, particularly Ahmed, are frequently commended for their attentive service and translation assistance.
• Visitors appreciate the high level of cleanliness and the cozy, home-like ambiance of the accommodation.
• The peaceful location and scenic natural landscapes are consistently highlighted as major attractions.
• The warmth provided by the wood-burning fireplaces is a cherished feature, especially during colder periods.

Areas to improve

Some guests note challenges related to the remote location requiring private transport, alongside observations regarding the availability of certain amenities.

• Accessing the property can be difficult and requires a private car due to its distance from urban centers.
• The accommodation occasionally lacks internet (Wi-Fi) service.
• Cats entering rooms were noted by some visitors.
• A few guests found the pillows and beds to be less than optimally comfortable.

What guests love

Saudi guests praise the peaceful and clean environment, highlighting the warm hospitality and service provided by the staff.

• The tranquility and serenity are appreciated, making it an ideal retreat for relaxation.
• Staff member Ahmed is specifically thanked for his cooperation, kindness, and assistance.
• High levels of cleanliness and beautiful views are noted.
• Delicious breakfast is mentioned as a pleasant addition to the stay.

Areas to improve

Some Saudi guests encountered challenges with basic services and accessibility, along with minor issues.

• Some guests reported weak or unavailable Wi-Fi service.
• Accessibility and availability of services for those without a car were noted as difficult.
• Cats entering rooms were mentioned as a minor disturbance.
• Some guests found the steps or slopes within the resort to be tiring.

What guests love

Emirati guests praise the tranquility and attentive service at Masklavi Hotel, finding it a comfortable retreat amidst beautiful natural surroundings.

• Visitors commend the warm hospitality of the owning family and helpful staff, especially Arabic speakers.
• The location is noted as ideal for nature lovers and shoppers, with easy access to nearby scenic areas.
• The overall atmosphere is described as peaceful and suitable for families seeking relaxation.
• Rooms and common areas are highlighted for their good cleanliness and comfort.

Areas to improve

Some Emirati guests noted that reaching the hotel requires a private car due to its secluded location.

• The hotel is situated amidst farms and villages, necessitating the use of a car for access.
• Finding the property might be challenging for those without their own transportation.

What guests love

Kuwaiti guests praise the peace and tranquility offered by the property, highlighting the warm family hospitality and beautiful views.

• Visitors enjoyed the quiet and comfortable atmosphere away from city noise.
• Guests appreciated the welcoming reception and kind hospitality from the hosts.
• The delicious breakfast and high-quality restaurant were well-regarded.
• Mountain views and refreshing air were noted as pleasant aspects.

Areas to improve

Some Kuwaiti guests pointed out areas for improvement, including the lack of internet and certain comfort amenities.

• Visitors noted the absence of internet service at the accommodation.
• A few mentioned that pillows and beds could offer more comfort.
• The nearest shops are approximately a twenty-minute drive away.

What guests love

Qatari guests found the accommodation to be a cozy retreat, appreciating the dreamy atmosphere and the stunning mountain views during their stay.

• Staff were noted for being helpful and providing attentive service.
• The overall experience was described as dreamy, enhanced by snowy weather.
• Cottages offered fantastic views of the surrounding mountains and scenery.

Areas to improve

Some Qatari visitors noted the location felt a bit isolated, requiring a taxi ride to reach the town center.

• The place is described as slightly isolated.
• Reaching the town center involves a taxi ride of about 40 minutes.
• Despite the distance, the location is considered worthwhile for its views and coziness.

What guests love

Bahraini guests found their stay particularly comfortable, appreciating the tranquil atmosphere and the privacy offered by the accommodation.

• A cozy atmosphere that promotes relaxation.
• Friendly and very helpful staff.
• High privacy ensuring guest comfort.

What guests love

Omani guests praise the comfortable and enjoyable accommodation, with special admiration for the stunning views that become even more beautiful during snowfall.

• Guests highlight the overall comfort and beauty of the place.
• Visitors appreciate the helpfulness and support provided by staff.
• The natural views, especially in winter, are noted as a key highlight.

Areas to improve

While guests appreciate the location, its distance from Bursa city might be a drawback for some, and the breakfast did not fully meet expectations.

• The distance from Bursa city is mentioned as a point to consider.
• Breakfast was satisfactory but not outstanding.
• The property is considered worth the visit despite minor reservations.

Amenities

• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower
• Linens
• Wardrobe or closet

Where it is

alaçam mahallesi alaçam sokak no:75 alaçam mahallesi alaçam sokak no:75, 16450 Kestel, Turkey