Mataraci Konak
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Guests praise the hotel's convenient location near attractions and the friendly, helpful nature of the staff.
- Staff members are noted for their kindness and professionalism, offering assistance and guidance.
- The breakfast is highlighted as delicious and varied.
- The property's cleanliness and good maintenance are appreciated.
- Guests enjoyed thoughtful gestures, such as birthday celebrations.
Areas to improve
Some guests experienced inconvenience due to the absence of an elevator and narrow stairs, with dampness noted in certain rooms.
- Visitors noted challenges with the lack of an elevator and narrow staircases.
- Dampness was reported in rooms located in the basement.
What guests love
Saudi guests appreciate the hotel's prime location, praising its pleasant breakfast and the helpfulness of the staff.
- Staff members are noted for providing great assistance, enhancing the guest experience.
- The hotel's proximity to attractions and dining spots is a valued aspect.
- Guests enjoyed the diverse and tasty Turkish breakfast prepared by a staff member.
Areas to improve
Some Saudi visitors encountered challenges due to the absence of an elevator and narrow staircases.
- The lack of an elevator presents an inconvenience for guests.
- Narrow, winding stairs are noted as a difficult feature.
What guests love
Emirati guests appreciated their stay at this charming hotel, highlighting its convenient location close to major tourist attractions.
- The hotel is noted for its cleanliness and tidiness, offering a good breakfast.
- Staff members were praised for their welcoming nature and accommodating service.
- The location is ideal for exploring the old city with ease.
Areas to improve
Some Emirati guests encountered an issue with dampness in rooms located in the basement.
- A couple reported that their basement room felt damp.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- Extra long beds (> 80 inches)
- Outdoor dining area
- Outdoor furniture
- Garden
- Dining table
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Sofa
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Wine/Champagne
- Breakfast in the room
- Minibar
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Convenience store on site
- Shared lounge/TV area
- Vending machine (drinks)
- Air conditioning
Where it is
Kucukayasofya Mah. Ayasofya Cami Sk. No:10 Sultanahmet Fatih, Fatih, 34110 Istanbul, Turkey