Melas Hotel Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's attentive staff and high standards of cleanliness, noting the convenient location as a significant advantage for exploring attractions.

• Staff members are consistently described as friendly, helpful, and cooperative across departments.
• The hotel's cleanliness, particularly of rooms and common areas, is a recurring positive comment.
• Guests appreciate the quality and variety of the breakfast offerings.
• The hotel's location is highlighted as beneficial for accessing attractions and transport.

Areas to improve

A few guests mentioned that the hotel's location can feel somewhat distant from the city center, while others noted issues with sound insulation between rooms.

• Sound insulation between rooms was noted as a potential concern for some guests.
• The hotel's location was described by some as being a little far from central areas.
• A chlorine smell in the pool was mentioned by a few visitors.

What guests love

Saudi guests found Melas Hotel Istanbul to be a pleasant stay, highlighting its cleanliness and the friendly staff who provide attentive service, with particular praise for the delicious breakfast.

• Rooms are clean and comfortable, featuring cozy beds for a restful experience.
• Reception and service staff are notably friendly and cooperative.
• The breakfast offered is delicious, providing a good start to the day.

Areas to improve

Some Saudi visitors noted that the hotel's location is a bit far from the city center, and poor sound insulation between rooms was also mentioned.

• The hotel's location can be somewhat distant from central attractions.
• Soundproofing between rooms is not as robust as desired.

What guests love

Emirati guests commend Melas Hotel Istanbul for its friendly service and accommodating staff, highlighting the delicious breakfast and clean facilities.

• Visitors appreciate the staff's kindness and readiness to assist with requirements.
• The breakfast is noted as a pleasant experience, thanks to its quality and cheerful staff.
• Guests value the hotel's good location and modern, comfortable accommodations.

Areas to improve

A few guests noted a chlorine smell in the pool, and some suggested improving the attitude of one reception staff member.

• The pool area was mentioned as having a strong, noticeable chlorine odor.
• One guest indicated a need for a specific reception staff member to refine their customer interaction skills.

What guests love

Kuwaiti guests found Melas Hotel Istanbul to be a pleasant stay, highlighting its convenient location and the helpfulness of the staff who contributed to a positive experience.

• The hotel boasts a strategic location with easy access to the metro and airport.
• Guests appreciated the friendly staff and their attention to detail.
• Breakfast quality and room cleanliness were noted positively.
• Personal touches, like celebrating special occasions, were valued.

Areas to improve

Overall, Kuwaiti guests had a positive experience, with only minor points raised regarding location or specific logistical services.

• A few guests mentioned the location was just average.
• The absence of a dedicated limousine service between the airport and hotel was noted.

What guests love

Omani guests reported a very pleasant stay at Melas Hotel Istanbul, highlighting attentive service and overall comfort.

• Visitors appreciated the friendly and helpful staff who accommodated special requests.
• The breakfast experience and reception services received particular praise, with specific staff members thanked.
• The availability of free parking was noted as a valuable amenity enhancing the stay.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

1 Profesör Doktor Bülent Tarcan Caddesi Gayrettepe Beşiktaş, Besiktas, 34349 Istanbul, Turkey