Mell Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location, proximity to the airport and amenities, alongside the beautiful sea views offered from the rooms.

• Guests commend the high level of cleanliness and room tidiness.
• The staff's helpfulness, cooperation, and prompt service are appreciated.
• The strategic location near the airport and shopping areas is a notable advantage.
• The charming sea views from the rooms are a significant highlight for visitors.

Areas to improve

Some guests noted limited breakfast options, small room sizes, and issues concerning furniture and lighting.

• The variety of breakfast items offered was observed to be restricted.
• Certain rooms were described as small or having dated furniture.
• Inadequate lighting in some rooms was a point of concern.
• A lack of staff to assist with luggage was mentioned by some.

What guests love

Saudi guests frequently praise the hotel's convenient location near the airport and its captivating sea views. Many also highlighted the cleanliness of the property and the cooperative, responsive staff.

• Convenient location close to the airport and nearby amenities.
• Pleasant sea views that enhance the stay.
• Well-maintained cleanliness of rooms and common areas.
• Professional and prompt service from the hotel staff.
• Enjoyable and varied breakfast offerings.

Areas to improve

Some Saudi guests noted areas for improvement, particularly regarding limited breakfast selections and occasional issues with older furniture or dim lighting in rooms. Noise from external sources or during cleaning was also mentioned.

• Limited variety and options at breakfast.
• Some furniture appears dated and could use updating.
• Occasional noise disturbances from outside or during room cleaning.
• Certain rooms may have insufficient lighting or minor maintenance needs.
• Perceived high pricing relative to the services offered.

What guests love

Emirati guests appreciate the hotel's convenient location near the airport and services, along with its high cleanliness and cooperative staff.

• Visitors praise the hotel's accessibility, proximity to the airport, and pleasant views.
• Guests value the cleanliness of the premises and the services provided.
• Staff helpfulness and responsiveness to guest requests, such as date changes, are noted.
• The breakfast is considered good, offering satisfactory choices.

Areas to improve

Some Emirati visitors noted certain shortcomings at the hotel, particularly regarding some basic amenities and breakfast quality.

• Some rooms were described as cramped and lacking basic amenities like bathroom supplies.
• The breakfast was characterized as having very limited options.
• A lack of ventilation in bathrooms was observed in some units.
• Some staff members were perceived as not being welcoming, and a concern was raised about the cost of an organized tour.

What guests love

Kuwaiti guests appreciate the hotel's prime location, offering proximity to essential amenities and beautiful sea views from most rooms.

• The location is ideal, close to markets and restaurants, with easy access to services.
• Staff are friendly and provide efficient service during check-in and check-out.
• Direct sea views from the rooms are highlighted as a key feature.

Areas to improve

Some Kuwaiti guests encountered issues with reservation changes upon arrival, alongside comments regarding the breakfast quality.

• Unexpected changes to bookings were reported upon arrival at the hotel.
• Breakfast quality and presentation were considered average by some visitors.
• A negative experience was noted concerning discrepancies in provided booking information.

What guests love

Omani visitors appreciated the hotel's cleanliness and the welcoming interaction with reception staff, who demonstrated good manners.

• High level of cleanliness.
• Friendly service from reception staff.
• good staff conduct.

Areas to improve

Some Omani visitors noted that the view did not meet their expectations.

• The view was a point of concern.
• The outlook was not satisfactory for some.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Devlet Sahil Yolu Caddesi Yalıncak Mevkii D.M.O Yanı, 61200 Trabzon, Turkey