Merlin Hotel İstanbul

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciate the friendly service from the staff, noting the hotel's convenient location and reasonable prices.

• Guests commend the staff's kindness and helpfulness, particularly at the front desk.
• The hotel's location is considered good and convenient, alongside acceptable accommodation rates.
• Room cleanliness is highlighted as a positive aspect valued by visitors.

Areas to improve

Some Arab guests encountered challenges regarding room condition and facilities, alongside service issues and certain aspects of the location.

• Visitors reported malfunctions in amenities like the fridge and safe box, along with broken flooring in rooms.
• Concerns were raised about poor Wi-Fi service and a lack of response to guest complaints about it.
• Some guests noted the hotel needs updating, with issues in cleanliness and unpleasant odors in rooms.

What guests love

Saudi visitors appreciate the hotel's convenient location and the friendly, helpful staff who contribute to a pleasant stay.

• Guests often highlight the hotel's good location and accessibility.
• The staff's welcoming demeanor and helpfulness are frequently praised.
• Saudi travelers find the pricing to be quite reasonable.

Areas to improve

Some Saudi guests encountered issues with room maintenance, including malfunctioning amenities and incomplete furnishings, alongside concerns about comfort and cleanliness.

• A few visitors noted problems with room amenities like the fridge and safe box.
• Guests mentioned that some rooms were small and lacked proper cleanliness or ventilation.
• Concerns were raised regarding poor Wi-Fi service and inconvenient access to taxis.

Amenities

• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

16 Beyaz Zambak Sokak Cevizlik Mahallesi İstanbul Caddesi Beyaz Zambak Sokak No:16 Bakırköy / İstanbul, Bakirkoy, 34142 Istanbul, Turkey