Meserret Palace Hotel - Special Category

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainisOmanis

What guests love

Arab guests appreciate the hotel's prime location, close to cultural sites and transport, complemented by its classic interior design.

• Staff are frequently praised for their helpfulness and welcoming attitude.
• Guests noted the clean rooms, good quality beds, and comfortable spaces.
• The central location is highlighted as a key advantage for accessing attractions.

Areas to improve

Some guests noted areas for improvement concerning room amenities and certain services within the hotel.

• Noise disturbances were mentioned due to insufficient soundproofing in rooms.
• Breakfast variety was found limited and repetitive by several guests.
• Lack of in-room irons and reliance on paid laundry services were noted as inconveniences.

What guests love

Saudi guests frequently praise the hotel's cooperative and friendly staff, alongside its convenient location and overall cleanliness.

• Staff members were noted for providing helpful and kind service.
• The hotel's prime location was a significant highlight for many visitors.
• Guests appreciated the general standard of cleanliness throughout the property.
• Some rooms offer pleasant balcony views.

Areas to improve

Saudi visitors encountered some limitations with the breakfast offerings and noted issues concerning bathroom cleanliness and water drainage.

• Some guests experienced limitations or restrictions in the breakfast menu.
• Concerns were raised about bathroom cleanliness, particularly water drainage issues.
• Noise from the busy surrounding area was occasionally noticeable.
• A pre-check-in deposit and lack of an in-room iron were mentioned.

What guests love

Emirati guests appreciated the hotel's welcoming staff and convenient location, noting the efforts made to ensure a comfortable stay.

• Staff members were consistently supportive and welcoming.
• The hotel boasts a perfect location, close to attractions and the port.
• Rooms were found to be clean and as expected.
• The front desk provided helpful and friendly service.

Areas to improve

Some Emirati guests experienced issues with room soundproofing and the lack of certain amenities, impacting their overall comfort.

• Room isolation was insufficient, allowing street noise to be audible.
• In-room irons were unavailable, with laundry services incurring extra costs.
• Breakfast variety was limited, particularly for younger guests.

What guests love

Bahraini guests appreciate the hotel's central location, offering easy access to key cultural sites, complemented by its classic interior design.

• Strategic location close to important cultural landmarks.
• Convenient access to the Sirkeci tram station.
• Elegant classic interior design.

Areas to improve

Some Bahraini guests encountered issues with room service availability, breakfast quality, and the need for daily reminders for basic housekeeping services.

• Absence of room service and no in-room dining options.
• Breakfast was simple and repetitive, not meeting expectations.
• Daily reminders were needed for services like water and cleaning.

What guests love

Omani guests found their stay at Meserret Palace Hotel to be very pleasant. The hotel offers a good experience, highlighted by its prime location and attentive service.

• Omani visitors praised the hotel's perfect location.
• Staff service was particularly appreciated by Omani families.
• Omani guests described their overall experience as perfect.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Shared toilet
• Private bathroom
• Toilet
• Free toiletries

Where it is

Hoca Paşa Mahallesi, Ebussuut Caddesi, No:51 Sirkeci Fatih, Fatih, 34112 Istanbul, Turkey