Metropolitan Hotels Ankara
Hotel in Ankara, Turkey
What Arab guests said
What guests love
Arab guests generally found the hotel to be clean and well-maintained, appreciating the comfortable rooms and the helpful, professional demeanor of the staff.
- Rooms are spacious and equipped with comfortable beds, contributing to a pleasant stay.
- The hotel's location is convenient, offering easy access to the surrounding area.
- Breakfast provided a good variety that satisfied guests' preferences.
- Specific staff members were noted for their kindness and support.
Areas to improve
Some Arab guests encountered issues with service quality, including unreliable Wi-Fi, slow response times, and unmet specific requests.
- The Wi-Fi service was reported as unstable and unreliable.
- There were instances of slow service and delays in fulfilling basic needs, such as providing an iron.
- Some guests felt the reception experience could be warmer, with comments on room allocation.
- Noise disturbances were mentioned, alongside a lack of activation for certain facilities like the swimming pool.
What guests love
Saudi guests appreciated the support and kindness extended by the hotel staff during their stay.
- Staff members were thanked for their helpfulness.
- Personalized service was noted.
- A comfortable stay was experienced by guests.
Areas to improve
Some Saudi visitors encountered an unpleasant experience due to significant noise disturbances and unhelpful responses to their issues.
- Considerable disturbance was reported from persistent noise.
- Certain staff members were not helpful.
- An uncomfortable experience impacted relaxation.
What guests love
Emirati guests found the hotel to be clean, noting the comfort of the pillows provided.
- The hotel is noted for its high level of cleanliness.
- Pillows were found to be comfortable.
- The location is convenient, close to shops and restaurants.
Areas to improve
Emirati guests encountered issues with internet service and certain amenities, alongside limited breakfast options and slow service.
- Wi-fi service was unreliable.
- Breakfast offerings were limited with few choices.
- Delays were experienced in providing or replacing amenities like irons.
- The swimming pool was reported as not being operational.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- View
- Outdoor furniture
- Terrace
- Children's high chair
- Cleaning products
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Where it is
Oguzlar Mah. 1377.Sok.No:28 Konya Yolu Üzeri, Balgat, 06520 Ankara, Turkey