Metropolitan Hotels Bosphorus - Special Category

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and the warm, professional service provided by the staff, contributing to a comfortable stay.

• The prime location, close to key attractions and transport, is consistently highlighted as a major advantage.
• Staff members are often commended for their helpfulness, welcoming attitude, and efficient service.
• Rooms are described as clean and spacious, with many appreciating the beautiful Bosphorus views.
• The quality and variety of the breakfast are noted as positive aspects of the guest experience.

Areas to improve

While generally positive, some guests noted minor issues concerning room cleanliness, room service response times, and occasional bathroom design aspects.

• A few guests mentioned concerns regarding room cleanliness or delays in room service requests.
• Occasional remarks point to minor bathroom design issues or the presence of unpleasant odors.
• Some visitors found the room sizes to be somewhat compact.
• Noise insulation in certain areas was noted as an aspect that could be improved.

What guests love

Saudi guests praise the hotel's prime location and stunning Bosphorus views, complemented by the staff's welcoming nature and consistent helpfulness.

• The hotel boasts a strategic location near attractions and transport links.
• Guests highlight the staff's professionalism and readiness to assist.
• Rooms are noted for comfort and cleanliness, often featuring lovely Bosphorus views.
• The quality and variety of breakfast options are frequently mentioned.

Areas to improve

Some Saudi guests noted minor issues concerning facility design or occasional unpleasant odors.

• Some reservations were made regarding bathroom design or room dimensions.
• A few guests reported occasional unpleasant smells emanating from bathrooms.
• Noise in corridors or from outside at night was mentioned by some.
• Minor inconsistencies in room service or cleaning were occasionally noted.

What guests love

Emirati guests frequently highlight the hotel's convenient location and the welcoming, helpful nature of the staff, contributing to a pleasant stay.

• The strategic location offers convenient access to key attractions.
• Staff friendliness and attentiveness enhance the overall guest experience.
• The hotel's cleanliness is noted positively by visitors.
• Service from the team was widely appreciated.

Areas to improve

A few Emirati guests noted areas for improvement, including limited breakfast selections and the compact size of some rooms.

• Room sizes were perceived as somewhat tight by some visitors.
• The breakfast offerings were considered limited.
• Some feedback mentioned aspects of room cleanliness needing attention.
• The absence of a water hose in bathrooms was noted.

What guests love

Kuwaiti guests found their stay at Metropolitan Hotels Bosphorus truly enjoyable, praising the warm hospitality and attentive service. Comfortable rooms and beautiful views contributed to a memorable experience.

• Staff members were noted for their kindness and helpfulness, enhancing the overall stay.
• Guests expressed satisfaction with the comfortable and well-appointed rooms.
• The beautiful Bosphorus views were appreciated by visitors.
• Balconies were described as spacious and impressive, exceeding expectations.

What guests love

Qatari guests praise the hotel's central location, proximity to key attractions, and the good kindness and hospitality of the staff.

• The hotel boasts a strategic location offering easy access to major points of interest.
• Rooms are spacious, clean, and provide good soundproofing.
• Staff members are friendly and helpful, delivering attentive service.
• The 7th-floor restaurant offers a pleasant Bosphorus view.

Areas to improve

Some guests noted that the music volume in the 7th-floor restaurant was a bit high, potentially impacting a quieter dining experience.

• A quieter section in the restaurant is suggested for a more comfortable dining experience.
• Music volume could be adjusted to better suit varied guest preferences.

What guests love

Bahraini guests appreciated the hotel's prime location, noting its proximity to the port and transport links, alongside high standards of cleanliness and good service.

• The hotel boasts a strategic location, offering easy access to services and transportation.
• Guests praised the high level of cleanliness maintained throughout the rooms and common areas.
• Staff members, particularly reception and housekeeping, received commendation for their welcoming attitude and professionalism.

Areas to improve

Some guests reported disturbances and noise around the hotel late at night, along with the sound of the train.

• External disturbances were noted during late-night hours.
• The sound of the train was a source of noise for some visitors.

What guests love

Omani guests appreciate the hotel's prime location and proximity to attractions, alongside the friendly and helpful staff whose communication makes stays pleasant.

• The hotel's good location is ideal for exploration and walks.
• Reception and staff members are very welcoming and cooperative.
• Rooms are comfortable, quiet, and offer nice views.
• Service is prompt and shows noticeable improvement.

Areas to improve

Some Omani guests experienced delays with room service requests, such as for an iron, and noted that bed linens could be updated and soundproofing on lower floors needs improvement.

• Slow response times for room service requests.
• Delays in completing room makeup services.
• Sound insulation on lower levels requires enhancement.
• Bed linens appear aged and need replacement.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Pürtelaş Hasan Efendi Mah. Meclis-i Mebusan Cad.No:47 Fındıklı Beyoğlu, Beyoglu, 34450 Istanbul, Turkey